Patient Service Representative - Physical Therapy

The Patient Service Representative is an integral part of the healthcare team. They will be responsible for reception duties, medical records, referrals, pre-authorizations, and scheduling.  This position is also required to work closely with the healthcare team, KVH personnel and external customers.

What is required...

• High School Diploma or equivalent
• At least one year of general administrative/clerical or customer service experience
• Current computer experience (medium to expert level) in Microsoft products
• Demonstrated knowledge of Medical Terminology
• Previous cash-handling experience

What is preferred...

• Some college coursework
• Previous medical office experience with exposure to some or all of the following; medical records, insurance verification and pre-authorization fundamentals, scheduling, and/or high-volume phone systems
• Certified Professional Coder from The American Academy of Professional Coders
• Certified Billing and Coding Specialist from the National Healthcareer Association
• Certified Medical Administrative Assistant from the National Healthcareer Association

Wage:  Wage range currently starts at $19.62/hour and goes up to $29.74/hour

Actual wage will be based on years' of applicable experience.  

FTE:  1.0; Exempt

Benefits:  This position is benefits eligible 

Union Status:  This is a non-union covered position