Senior Business Analyst

7-10 years of relevant Business Analysis experience

Proven experience in Senior BA / Lead BA roles with hands-on delivery

Experience in large-scale digital transformation or enterprise platform projects

Fluent Arabic speaker (mandatory) with strong English communication skills

Strong CRM domain knowledge

Hands-on knowledge of Creatio CRM is a plus.

Ability to work on-site in KSA and comply with local employment regulations

COMPETENCIES

Lead and govern all business analysis activities across the project

Facilitate and manage discovery workshops and stakeholder sessions (Arabic & English)

Drive requirements elicitation, analysis, validation, and traceability

Act as the primary BA project lead and client-facing point of contact

Mentor and guide other Business Analysts assigned to the engagement

Ensure alignment between business objectives, value streams, and solution design