Senior Compliance Manager (Investigation)

Create futures worth inheriting with SJ At SJ, we’re building identity into infrastructure, character into skylines and peace of mind into everyday life.

A global urban and infrastructure consultancy firm with over 75 years of project delivery success, SJ and its member companies continue a collective legacy that delivers global expertise with local precision.

Become part of our 16,000 client-centric specialists in more than 120 offices in over 40 countries who shape spaces across the world to meet the needs of today and the aspirations of generations to come.

Role Purpose

The Senior Compliance Manager (Investigation) will lead and execute confidential, timely, and defensible investigations into potential breaches of law, regulation, or internal policy; manage and triage whistleblowing disclosures; and deliver risk-based Compliance Monitoring & Testing (CMT) reviews across the Group.

The role partners with Legal, People & Culture, Internal Audit, Risk, and Business Lines to drive root-cause remediation and strengthen the control environment. This is a hands-on role suited to a self-starter with sound judgement, excellent writing ability, and strong stakeholder management.

Key Responsibilities

1) Investigations

• Lead end-to-end investigations into allegations of misconduct (e.g., fraud, corruption, conflicts, market abuse, sanctions red flags, data/privacy incidents, harassment linked to conduct risk), ensuring consistency with Group Investigation Procedures and local laws.

• Perform case intake, scoping, evidence preservation, interviews, analysis, findings, and closure with clear audit trails.

• Draft high-quality investigation reports with facts, analysis, credibility assessments, findings, and recommended actions (disciplinary, control fixes, policy updates).

• Coordinate with other departments on parallel reviews; escalate material matters to senior management and the audit committee as required.

• Maintain chain-of-custody and confidentiality; manage external counsel or forensic vendors where needed.

• Track remediation and ensure lessons learned inform policy, training, and controls.

2) Whistleblowing Management

• Serve as a key handler for whistleblowing channels (hotline, email, web portal, in-person), ensuring confidentiality, protection from retaliation, and timely responses.

• Triage and risk-rate disclosures; allocate to investigation or referral pathways; provide feedback to reporters where appropriate.

• Monitor compliance with global and local whistleblowing laws and regulations; support periodic reporting to senior management/audit committee.

3) Compliance Monitoring & Testing (CMT)

• Develop and execute a risk-based annual CMT plan covering key regulatory risks, conduct risks and compliance controls across jurisdictions.

• Design test scripts, sampling methodologies, and data-driven testing where feasible; perform walkthroughs and control effectiveness testing.

• Produce clear CMT reports with issue grading, root cause analysis, and practical remediation recommendations; follow up on action plans to closure.

• Contribute to continuous control monitoring (CCM) and use of data analytics/dashboards for early risk detection.

4) Governance, Reporting & Continuous Improvement

• Maintain accurate case and CMT records, metrics, and dashboards for management and Board reporting.

• Contribute to policy and procedure updates for Investigations, Whistleblowing, and CMT.

• Deliver targeted training to business and control functions based on emerging themes.

• Support regulatory examinations and requests; liaise with regulators as needed

Required Qualifications & Experience

• Education: Bachelor’s degree in Law, Accounting, Business, Criminology, or related field.

• Experience: 6–10+ years in investigations, compliance, internal audit, or forensic services, preferably in a complex, multi-jurisdictional environment.

• Experience in Compliance operations, including handling a wide range of compliance issues beyond investigations (e.g. advisory support, regulatory matters, policy implementation, issue management and remediation).

• Technical:

  • Proven track record leading sensitive investigations and drafting defensible reports.

  • Strong understanding of whistleblowing frameworks and anti-retaliation requirements.

  • Hands-on experience with compliance monitoring/testing methodologies and issue remediation.

  • Familiarity with data analytics tools (e.g., Excel/PowerQuery, Power BI/Tableau).

  • Understanding of privacy, data handling, and evidence preservation.

• Certifications (preferred): CFE, CAMS, CIA, CRCM, ICA (Investigations/AML/Sanctions), or equivalent.

At Surbana Jurong, we put talent, hard work, teamwork and a fun workplace together to approach problems and solve them creatively and collaboratively. Join us in making a positive impact on the world!