Patient Services Representative

Overview Patient Services Representative Job Location: 160 East 56th Street New York, NY Job Type: Full-Time (Mon - Fri - 6:45am-3:45pm; 40 hours per week. Will further discuss work schedule during interview.) Salary: $19.00 /hour (commensurate with experience) How MOTION PT Group , a member of the Confluent Health Family Supports You: Competitive salary Employee-centric work culture from the top, down! Medical, dental, vision, STD, LTD insurances Generous PTO 401(k) Employer Matching Free Life Insurance Parental Perks! And more! Responsibilities You’ll achieve success by: Manage front desk operations, including patient check-in/out, appointment scheduling, and referral coordination, while delivering exceptional customer service Verify insurance, process authorizations, and collect payments to ensure smooth billing and patient access to care Maintain accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documents Answer phone calls, assist patients, and uphold HIPAA compliance, ensuring a welcoming and professional healthcare experience Qualifications High School Diploma/GED required Basic office and customer service skills Previous experience in a similar role desired but not required Who We Are: Motion PT Group is a member of the Confluent Health family of companies, we’re more than just physical and occupational therapists – we're movement makers. Experience what it takes to empower patients to get back to what moves them. You'll achieve success by: Manage front desk operations, including patient check-in/out, appointment scheduling, and referral coordination, while delivering exceptional customer service Verify insurance, process authorizations, and collect payments to ensure smooth billing and patient access to care Maintain accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documents Answer phone calls, assist patients, and uphold HIPAA compliance, ensuring a welcoming and professional healthcare experience High School Diploma/GED required Basic office and customer service skills Previous experience in a similar role desired but not required Who We Are: Motion PT Group is a member of the Confluent Health family of companies, we're more than just physical and occupational therapists - we're movement makers. Experience what it takes to empower patients to get back to what moves them.