Food Service Attendant (As Needed/PRN)

Position Summary Title: Patient Food & Hospitality Attendant Department: DPH Food & Nutrition Services Status: PRN/Pool (as needed; non-benefited position) Availability: Seeking open/flexible availability to work as needed between department hours of 6:00 a.m. to 11:00 p.m., with shifts ranging from 8 to 10 hours Orlando Health Dr. P. Phillips proudly holds recognition as a “Best Regional Hospital” by U.S. News & World Report and selected as one of the “Best Places to Work in Healthcare” by Modern Healthcare. We are an award-winning, full-service medical/surgical facility that has been serving the residents of southwest Orange County and Orlando’s growing tourist population since 1985. With a highly qualified team of nurses, support staff and physician specialists, our 285-bed facility provides combined expertise and advanced technology in numerous areas of specialty, including diagnostic imaging, cardiovascular care, orthopedic care, surgical services and emergency medicine. In 2025, Dr. P. Phillips Hospital opened the onsite Team Member Wellness Center, designed to support employee health and well-being. The center features a state-of-the-art fitness facility, a dedicated tranquility space, and wellness activities - making it easy to recharge and get your workout in before or after your shift. “Orlando Health Is Your Best Place to Work” is not just something we say, it’s our promise to you. TOP REASONS TO CHOOSE ORLANDO HEALTH - DR. P. PHILLIPS HOSPITAL Onsite State-of-the-art gym and wellness center! The center offers a state-of-the-art fitness facility, a dedicated tranquility space, and a variety of wellness activities—making it easy to recharge and get your workout in before or after your shift. Competitive Pay Evening, nights, and weekend shift differentials offered for qualifying positions. All Inclusive Benefits (start day one) Student loan repayment, tuition reimbursement, FREE college education programs, retirement savings, paid paternity leave, fertility benefits, back up elder and childcare, pet insurance, PTO/Holidays, and more for full time and part time employees. Forbes Recognizes Orlando Health as a Best-In-State Employer Forbes has named Orlando Health as one of America's Best-In-State Employers for 2024. Employee-centric Dr. P. Phillips Hospital has been selected as one of the “Best Places to Work in Healthcare” by Modern Healthcare. Position Summary A Food Service Attendant is at the forefront of customer service, providing Orlando Health patients and guests with service above and beyond expectations to ensure a memorable food and dining experience. Responsibilities Essential Functions • Provides food services to patients, staff and visitors as assigned by supervisor / director. • Includes the setup and operation of patient trayline, delivering food carts, cafeteria serving line, preparing nourishments, desserts, cold food, and assist in the making of early/late trays. • Responsible (as assigned) for non-patient food services to staff and visitors to include hot and cold food service, salad bar operations, and general cleaning. • Communicates proper information regarding patient and non-patient department needs to the Food & Nutrition Leadership team, Clinical Nutrition team, Nursing, food service peers or ancillary team members as needed . • Models essential service behaviors, such as excellent communication and customer service skills with patients, nursing staff, team members and visitors, interacting cooperatively and constructively and communicating in an open, honest, gracious and compassionate manner at all times, including person to person, telephone and written forms. • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. • Maintains compliance with all Orlando Health policies and procedures. Qualifications Education/Training Ability to read and recognize similarities and differences between words and between series of numbers. Ability to write simple correspondence. Ability to respond to common inquiries or complaints from customers. Experience Prior experience in food service setting highly preferred Department Hours/Shift: Seeking open/flexible availability to work as needed between department hours of 6:00 a.m. to 11:00 p.m., with shifts ranging from 8 to 10 hours Essential Functions • Provides food services to patients, staff and visitors as assigned by supervisor / director. • Includes the setup and operation of patient trayline, delivering food carts, cafeteria serving line, preparing nourishments, desserts, cold food, and assist in the making of early/late trays. • Responsible (as assigned) for non-patient food services to staff and visitors to include hot and cold food service, salad bar operations, and general cleaning. • Communicates proper information regarding patient and non-patient department needs to the Food & Nutrition Leadership team, Clinical Nutrition team, Nursing, food service peers or ancillary team members as needed . • Models essential service behaviors, such as excellent communication and customer service skills with patients, nursing staff, team members and visitors, interacting cooperatively and constructively and communicating in an open, honest, gracious and compassionate manner at all times, including person to person, telephone and written forms. • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. • Maintains compliance with all Orlando Health policies and procedures. Education/Training Ability to read and recognize similarities and differences between words and between series of numbers. Ability to write simple correspondence. Ability to respond to common inquiries or complaints from customers. Experience Prior experience in food service setting highly preferred Department Hours/Shift: Seeking open/flexible availability to work as needed between department hours of 6:00 a.m. to 11:00 p.m., with shifts ranging from 8 to 10 hours