Delivery Hero

Delivery Hero

Warehouse Manager

Role

Warehouse Manager

Job type

Full-time

Posted

18 hours ago

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Salary

Not disclosed by employer

Job description

We are looking for a Warehouse Manager to join our growing business!

Responsibilities:

  • Oversee Daily Fulfillment: Manage all warehouse activities, including receiving, putaway, picking, packing, and shipping, ensuring all e-commerce orders are processed accurately and on time to meet same-day or next-day shipping cutoffs.
  • Optimize Workflow: Design and implement efficient warehouse layouts and workflow strategies (e.g., zoning, wave picking) to maximize throughput and minimize labor costs.
  • Technology Management: Expertly utilize and maintain the Warehouse Management System (WMS), ERP, and shipping software to ensure real-time inventory and tracking accuracy.
  • Vendor and Carrier Management: Coordinate with carriers and logistics delivery partners.
  • Maintain Accuracy: Implement and manage cycle counting and physical inventory procedures to achieve and maintain 99%+ inventory accuracy.
  • Stock Control: Oversee the proper storage, rotation, and handling of stock, including high-value, perishable, or oversized items.
  • Reverse Logistics: Manage the efficient processing and inspection of all returns and exchanges to quickly return items to stock or disposition them.
  • Supervision: Recruit, train, coach, and manage a team of warehouse associates, supervisors, and leads.
  • Performance Management: Set clear KPIs (e.g., lines per hour, ship time accuracy) and conduct regular performance reviews, promoting a culture of accountability and continuous improvement.
  • Scheduling: Develop flexible staffing plans and shift schedules to meet predictable peak demands (e.g., holiday season, flash sales) and control overtime.
  • 5+ years of progressive experience in warehouse operations.
  • 2+ years in a management role, specifically within an e-commerce, 3PL fulfillment, or high-volume distribution environment.
  • Background in fast-paced, entrepreneurial, startup/tech environments preferred.
  • Fluency in English (our corporate language) and great communication skills.
  • A dynamic and challenging work environment.
  • A company committed to developing you personally and professionally.
  • A great working atmosphere with regular company and team events.
  • A vibrant and international team committed to diversity and inclusion.
  • Responsibility from day one in a fast growing and global company.
  • Other benefits include free food, health and dental insurance, and learning and development opportunities!
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