Accor Hotels
Executive Housekeeper
Company
Role
Executive Housekeeper
Location
Job type
Full-time
Posted
Yesterday
Salary
Job description
Executive Housekeeper
You are the cornerstone of our hotel's excellence! As an Executive Housekeeper, you will assume the responsibility of overseeing guest rooms, guaranteeing a pristine and inviting environment. Your meticulous attention to detail will contribute to ensuring that every guest enjoys a comfortable and impeccably maintained space, playing an integral role in crafting unforgettable moments for our valued guests.
What’s in it for you:
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities.
What you will be doing:
- Compile and update Standard Operating Procedures for all areas of responsibility periodically
- Ensure that all auditing and reporting standards are conveyed to staff and adhered to
- Ensure that guests enjoy impeccable housekeeping product and that services offered by team members are offered in a timely manner
- Conduct quality control inspections of all areas of the hotel and share results with the team
- Work with Chief Engineer to maintain areas of the hotel to the highest standards and assist in scheduling periodic property maintenance followed by spring-cleaning
- Manage all outside contractors relating to his/her department ensuring that they follow all hotel policies
- Oversee operations of Laundry and Linen, Flower and Decoration, and Butler Service
Your experience and skills include:
- Warm and caring personality; previous housekeeping experience is an asset
- Ability to anticipate and focus attention on guest needs, being professional and welcoming
- Local contract
- Minimum 6 years of Housekeeping experience with 3 years at a management level
- Excellent reading, writing and oral proficiency in English language
- Good working knowledge of MS Excel, Word, & PowerPoint
- Excellent organizational skills and time management
- Strong leadership, interpersonal and training skills
- Good communication and customer contact skills
- Results and service oriented with an eye for details
- Ability to multi-task, work well in stressful & high-pressure situations
- A team player & builder
- A motivator & self-starter
- Well-presented and professionally groomed at all times
Your team and working environment:
- Our commitment to Diversity & Inclusion:
- We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.