Forward Deployment Engineer

Customer Engagement & Solution Implementation

 Partner with enterprise customers to scope and implement AI Agent use cases across

complex workflows.

 Integrate IFSLoops’ platform with customer systems.

Technical Execution & Optimization

 Tune agent behavior and logic to deliver measurable outcomes (e.g., lower costs,

increase in efficiency, fewer errors).

 Troubleshoot deployments and iterate quickly to ensure performance, accuracy, and

user adoption.

Cross-functional Collaboration

 Collaborate closely with Product, Engineering, and Customer Success to feed customer

insights into the roadmap.

 Document technical decisions and hand off stable deployments to customer

2–5 years of experience in a software engineering, solutions engineering, or ML

deployment role.

 Proficiency in Python, Javascripts and a working knowledge of AI/ML frameworks

(e.g., OpenAI, Hugging Face, LangChain, Pinecone, Weaviate, etc.).

 You're passionate about AI and possess a working understanding of concepts

like LLMs, embeddings, prompt engineering, vector databases, RAG systems,

and/or conversational AI workflows.

 You're technically adept and comfortable with RESTful APIs (JSON), data migration,

and configuring complex software integrations.

 You have experience implementing or engineering Enterprise tool ecosystem [CRM,

ERP, Helpdesk platforms, Developer platforms, HR systems & Financial systems]

 You're a natural educator and excel at communicating with diverse audiences,

from developers to executives.

 Prior work with enterprise AI platforms or multi-agent orchestration.

What Success Looks Like in 3-6 Months

 Within your first 3-6 months, you will have successfully demonstrated your impact by:

 Becoming a Platform Expert: You will be proficient with IFSLoops& platform,

confidently navigating its features, integrations, and configuration options.

 Delivering Value: You will have successfully implemented and launched a pilot for

your first cohort of customers, demonstrating measurable outcomes and laying the

foundation for long-term success.

 Earning Trust: You will have established strong working relationships with internal

teams, including Product, Engineering, and Customer Success, as well as with key

stakeholders on the customers side.

 Acting as a Customer Advocate: You will have gathered critical customer feedback

and insights and effectively communicated them to internal teams to influence the

product roadmap and improve the platform.

 Documenting and Handoff: You will have meticulously documented your

deployments and successfully handed off stable solutions to customer engineering or