Senior Community Impact Partner

About Patelco Credit Union Patelco Credit Union is a not-for-profit credit union with a purpose to build financial health and wellbeing for our members. Since 1936, Patelco has grown from $500 in assets to over $9 billion in assets and is the 7th largest credit union in California with branches throughout Northern California. We are here for our members throughout all their stages of life. Meeting them with the products and services to help them plan purposefully for their futures and to secure our life-long partnership as their trusted financial advocate. As one team, we are all committed to delivering service, empowering financial literacy, creating products, and providing new technology for our members. We believe that work should be rewarding, challenging, and enjoyable. We’re dedicated to creating a positive and supportive culture where our team members can thrive. If you’re looking to use your skills and knowledge to make a difference in our members’ lives, Patelco could be the perfect fit for you. Overview The Sr. Community Impact Partner is the enterprise owner of Patelco’s community platform across two strategic pillars—Financial Empowerment for All and Community Investment & Financial Resilience. This role brings cohesion, clarity, and visibility to Patelco’s community efforts by aligning cross-functional teams, strengthening partnerships, and delivering a unified narrative that showcases Patelco’s impact in priority markets. This role serves as the enterprise orchestrator of Patelco’s community story, collaborating with Membership Development, Financial Literacy/Education, Marketing Communications, Public Affairs, Branches, Advocacy, Member Experience, and Internal Communications to unify, elevate, and amplify our collective impact. Responsibilities Lead Patelco’s community impact strategy across the organization’s community focus areas. Develop and maintain the annual community impact roadmap, integrated activation calendar, and partnership portfolio aligned with brand and business priorities. Serve as the central connector ensuring community initiatives ladder into a cohesive enterprise narrative and measurable impact. Build and maintain relationships with nonprofit organizations, government agencies, educational institutions, and community partners. Develop partnership frameworks including strategic, flagship, and local partnerships with defined outcomes and engagement plans. Represent Patelco at community meetings, industry events, nonprofit gatherings, and local engagement initiatives. Identify opportunities to expand Patelco’s presence and partnerships within priority markets. Serve as a strategic connector between external organizations and internal teams, ensuring partnerships are supported through coordinated solutions—such as financial education, wellness programming, and relevant products and services—that advance mutual goals. Plan and execute community events that align with our community pillars, sponsorship activations, volunteer programs, and member engagement initiatives. Coordinate logistics for events including vendors, volunteers, speakers, and community partners. Support executive and leadership participation in community speaking engagements and events. Manage event inventory including promotional items, signage, and supplies. Design and lead volunteerism programs that increase participation, strengthen culture, and expand community impact. Coordinate volunteer participation across branches and departments. Partner with Internal Communications to promote volunteer opportunities and highlight impact stories. Collaborate with Marketing, Public Affairs, Membership Development, and other key departments to elevate Patelco’s community initiatives through media, social, and internal channels. Compile and distribute daily media monitoring reports and monthly community impact summaries. Deliver regional playbooks and branch toolkits to localize stories and activations in priority markets. Build and maintain a community story library including impact stories, photos, testimonials, and partnership highlights. Build and steward community sponsorships, grants, and charitable giving programs aligned to Patelco’s strategic pillars Maintain systems to track nonprofit partnerships, sponsorship investments, and community contributions , with defined outcomes that support enterprise objectives and community impact . Ensure timely processing of payments and accurate documentation of giving initiatives. Support reporting of community investment outcomes aligned with Patelco’s mission and strategic goals. Ensure community initiatives adhere to Patelco’s brand, compliance, and risk-management standards. Monitor and coordinate CCPA-related requests related to community and communications programs. Maintain awareness of regulatory requirements including privacy, financial services compliance, and charitable reporting obligations Qualifications Bachelor’s degree in marketing, communications, public relations, or related field; equivalent experience considered 9+ years of experience in community relations, corporate social responsibility, community partnership management, event planning, or related areas Proven experience designing and executing integrated community, marketing, or philanthropic campaigns Strong understanding of marketing channels including digital, social, email, events, and traditional media Experience with project management tools and processes Demonstrated ability to assess impact and support ROI measurement for community initiatives This position is based out of the Dublin HQ office; 25% travel required Nights and weekends may be required depending on event schedules or community impact role needs Target Base Pay $105,004 - $131,259/ yr Compensation at Patelco Please note that the salary information is a general guideline only. Patelco Credit Union considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer. We offer a competitive total rewards package including a Short-Term Incentive (STI) program for all regular positions and a wide range of medical, dental, vision, financial, and other benefits. We Offer Physical Health: Exceptional Medical, Dental, Vision, and Life Insurance benefits Rewards for completing wellness related activities Financial Health: Competitive compensation packages with bonus opportunity 401(k) with 3% Safe Harbor and 5% employer match Discounts on loan products Tuition reimbursement Emotional Health: Employee Assistance Program (EAP) PTO for part-time and full-time positions Paid holidays Personal Development: On-the-job training and skills development Internal transfer opportunities for career growth Volunteer work Patelco Credit Union is an Equal Opportunity Employer including individuals with disabilities and protected veterans IND123 Lead Patelco's community impact strategy across the organization's community focus areas. Develop and maintain the annual community impact roadmap, integrated activation calendar, and partnership portfolio aligned with brand and business priorities. Serve as the central connector ensuring community initiatives ladder into a cohesive enterprise narrative and measurable impact. Build and maintain relationships with nonprofit organizations, government agencies, educational institutions, and community partners. Develop partnership frameworks including strategic, flagship, and local partnerships with defined outcomes and engagement plans. Represent Patelco at community meetings, industry events, nonprofit gatherings, and local engagement initiatives. Identify opportunities to expand Patelco's presence and partnerships within priority markets. Serve as a strategic connector between external organizations and internal teams, ensuring partnerships are supported through coordinated solutions-such as financial education, wellness programming, and relevant products and services-that advance mutual goals. Plan and execute community events that align with our community pillars, sponsorship activations, volunteer programs, and member engagement initiatives. Coordinate logistics for events including vendors, volunteers, speakers, and community partners. Support executive and leadership participation in community speaking engagements and events. Manage event inventory including promotional items, signage, and supplies. Design and lead volunteerism programs that increase participation, strengthen culture, and expand community impact. Coordinate volunteer participation across branches and departments. Partner with Internal Communications to promote volunteer opportunities and highlight impact stories. Collaborate with Marketing, Public Affairs, Membership Development, and other key departments to elevate Patelco's community initiatives through media, social, and internal channels. Compile and distribute daily media monitoring reports and monthly community impact summaries. Deliver regional playbooks and branch toolkits to localize stories and activations in priority markets. Build and maintain a community story library including impact stories, photos, testimonials, and partnership highlights. Build and steward community sponsorships, grants, and charitable giving programs aligned to Patelco's strategic pillars Maintain systems to track nonprofit partnerships, sponsorship investments, and community contributions , with defined outcomes that support enterprise objectives and community impact . Ensure timely processing of payments and accurate documentation of giving initiatives. Support reporting of community investment outcomes aligned with Patelco's mission and strategic goals. Ensure community initiatives adhere to Patelco's brand, compliance, and risk-management standards. Monitor and coordinate CCPA-related requests related to community and communications programs. Maintain awareness of regulatory requirements including privacy, financial services compliance, and charitable reporting obligations Bachelor's degree in marketing, communications, public relations, or related field; equivalent experience considered 9+ years of experience in community relations, corporate social responsibility, community partnership management, event planning, or related areas Proven experience designing and executing integrated community, marketing, or philanthropic campaigns Strong understanding of marketing channels including digital, social, email, events, and traditional media Experience with project management tools and processes Demonstrated ability to assess impact and support ROI measurement for community initiatives This position is based out of the Dublin HQ office; 25% travel required Nights and weekends may be required depending on event schedules or community impact role needs