Senior Data Platform Software Manager (Graph) - Veza

We are looking for a passionate and experienced Sr Data Platform Software Engineering Manager to lead Veza's Graph team - the core of everything Veza does. The Access Graph is Veza's foundational data platform: a patented, AI-native engine that maps and analyzes access relationships across every human, non-human, and agentic identity in an enterprise. This is a high-impact leadership role at the heart of the engineering organization.

You will combine engineering management with deep technical partnership - leading a team of skilled engineers and tech leads, setting the technical vision for graph infrastructure, and driving the performance, scalability, and reliability of Veza's core data platform. You will partner closely with product, integrations, and security engineering teams to evolve the graph's capabilities as Veza scales within the ServiceNow ecosystem.

Technical Leadership

• Own the technical vision and roadmap for Veza's Access Graph platform - the core data layer that powers identity visibility, risk detection, and access governance across the enterprise.
• Drive architecture, design patterns, and engineering best practices for graph data modeling, query performance, and scalability at enterprise scale.
• Partner with the Graph Tech Lead and senior engineers on high-impact technical decisions, conducting design and code reviews to ensure quality and adherence to engineering standards.
• Identify and champion new technologies, tools, and approaches, including AI/ML, to continuously advance the Graph platform's capabilities.
• Ensure the Graph platform is built and maintained with high performance, reliability, and observability, including logging, monitoring, and compliance requirements.
• Define and drive detailed engineering execution plans, timelines, and processes that keep the team shipping with quality and predictability.

Cross-functional Collaboration

• Work closely with Product, Integrations, and Security Engineering teams to translate business objectives and customer needs into graph platform capabilities.
• Partner with third-party identity providers, directory services, and cloud platforms - including Active Directory, LDAP, AWS IAM, and major cloud providers - to ensure the Graph platform stays current with the evolving identity landscape.

People Leadership

• Lead, mentor, and grow a team of backend software engineers and tech leads, building individual development plans and creating stretch opportunities.
• Own the full talent lifecycle for the Graph team - hiring, onboarding, retention, and performance.

Experience

• 10+ years of experience in backend software engineering with a strong focus on data platforms, distributed systems, or graph infrastructure, and 4+ years in an engineering leadership role - ideally spanning both startup and enterprise SaaS environments.
• Experience integrating AI/ML models into data platform workflows, or leveraging AI to enhance data quality, inference, or system intelligence at scale - strongly preferred.
• Proven track record building and scaling high-performance, distributed data platforms — graph databases, query engines, or large-scale data modeling experience strongly preferred.
• Deep familiarity with cloud platforms (AWS, Azure, or GCP), distributed systems, and containerization technologies such as Kubernetes.
• Strong understanding of database technologies (SQL and NoSQL), caching mechanisms, and the tradeoffs involved in building systems that process billions of data relationships at enterprise scale.
• Experience with authentication, authorization protocols, and IAM concepts — understanding how identity and access relationships are structured across complex enterprise environments.
• Hands-on engineering background with proficiency in one or more of Go, Java, or Python — comfortable diving into the codebase and engaging at a technical depth appropriate for a player-coach role.

Leadership

• Demonstrated ability to lead and grow a fully distributed, high-performing engineering team - hiring, onboarding, mentoring, and retaining strong engineers and tech leads.
• Strong organizational and project management skills - able to run multiple workstreams, maintain engineering cadence, and keep delivery on track without micromanaging.
• Clear, proactive communicator who can translate complex technical concepts for both engineering teams and senior leadership.

Who You Are

• Relentlessly high standards - never satisfied with the status quo, always looking for a better way.
• Able to dive deep without losing sight of the big picture - never out of touch with the technical details, never lost in them either.
• Low ego, high intellectual curiosity - you hire people smarter than you and create the conditions for them to do their best work.

 

For positions in this location, we offer a base pay of $201,300 - $352,300, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Work Personas

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Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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