Conference, Sales & Events Manager

Oaks Port Douglas Resort are looking for an experienced Conference, Sales & Events Manager to join their team on a full-time basis. 

As the Conference, Sales & Events Manager, you will be responsible for leading the Events Team while managing the full sales and event lifecycle from enquiry through to execution. This role plays a key part in driving revenue, achieving conferencing and events targets, and maximising profitability across all events, weddings, conferences, and social functions.

Key Responsibilities Include:

• Qualify event enquiries, ensuring business aligns with availability, strategy, and revenue goals
• Drive sales performance through proactive follow-up, conversion of enquiries, and client relationship management
• Identify key need periods and implement promotional strategies to maximise revenue opportunities
• Prepare proposals, negotiate contracts, and ensure all events are costed to achieve profitability targets
• Monitor event profitability, including managing costs, preparing P&L reporting, and ensuring budgets are met and exceeded
• Maintain accurate sales activity reporting, including conversions, lost business, and pipeline tracking
• Conduct site inspections, client meetings, and actively pursue new business opportunities
• Coordinate and oversee events end-to-end, including being onsite where required to ensure successful delivery
• Serve as the primary point of contact for clients, ensuring exceptional service and seamless event execution
• Liaise with internal departments and external vendors to deliver high-quality events aligned with brand standards
• Actively promote conferencing, events, and food & beverage offerings in line with the annual strategic marketing plan
• Act as a problem solver, managing issues before, during, and after events to ensure client satisfaction

We are looking for a passionate and commercially driven Conference, Sales & Events professional who enjoys leading a team and delivering exceptional customer experiences, while achieving strong sales results.

To be successful in this role, you will have:

• 6+ months experience in Conference & Events Management with a strong sales focus
• Demonstrated ability to achieve revenue targets and drive business growth
• Strong communication and relationship-building skills with internal and external stakeholders
• Strong organisational and project management skills, with the ability to manage multiple events simultaneously
• A proactive, results-driven mindset with a focus on continuous improvement
• High attention to detail and ability to manage reporting and administrative requirements
• Proficiency in MS Office programs

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

What We Offer:

• Career Growth: Learning and development programs to boost your career.
• Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
• Global Perks: International accommodation discounts across our hotel brands.
• Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
• Experiences: Discounted entertainment and activities.
• Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
• Generous Leave: Parental and birthday leave.
• Wellness Boost: EAP and tailored wellness support.

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.