Accor Hotels
Store Executive
Salary
Job description
- Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, and guest service.
- Respond to queries, by resolving issues in a timely and efficient manner to ensure customer satisfaction.
- Ensure that all personnel are kept well informed of department’s objectives and policies.
- Identify optimal, cost effective use of the resources and educate the team on the same.
- Ensure to secure used and unused revenue related documents such as Guest checks, Guest Folios, Official receipts, Captain Orders, Paid-out Vouchers, Rebates/Allowance Vouchers, miscellaneous Debit/Credit Vouchers.
- Check Revenue documents and verify against Revenue sheets.
- Check that rebates, allowances and adjustments against revenue are properly authorized and legitimate.
- Reconcile computer generated Guest Ledger Balance against the General Ledger Balance.
- Prepare other reports, schedules and analysis that may be required from time to time.
- Perform other duties that may be assigned from time to time.
- Responsible for all Income Audits and for preparing reports for the same.
- Responsible for consolidating income reports for all areas of operations.
- Verify soft count deposits.
- Audit and account for all control documents and prepare exception reports for all errors.
- Ensures that the workplace and storage areas remain clean and tidy
- Respects the instructions and safety guidelines for the equipment (s)he uses
- Applies the hotel's security regulations (in case of fire etc)
- Respects the hotel's commitments to the "Environment Charter" (saving energy, recycling, sorting waste etc).
- Ensure that both internal control as well as external expenditure must be properly recorded and handled with high integrity and honesty.
- Bachelor’s Degree in Accounting / Finance
- Additional certificate as a Certified Public Accountant (CPA) will be an advantage
- Minimum 5 years of experience in a finance or accounting position or 2 years of experience in a similar capacity
- High degree of professionalism with strong understanding of business acumen
- Excellent reading, writing and oral proficiency in English language
- Proficient in MS Excel, Word, PowerPoint, and relevant financial and accounting reporting systems
- Fully conversant in accounting principles and financial regulation standards
- Strong leadership, interpersonal and training skills
- Good communication and customer contact skills
- Results and service oriented with an eye for details
- Ability to multi-task, work well in stressful & high-pressure situations
- A team player & builder
- A motivator & self-starter
- Well-presented and professionally groomed at all times
