Complex General Manager

Operational & Financial Management

• Strong knowledge of budgeting, financial analysis, and P&L management to maximize profitability.
• Ability to optimize resources and ensure high standards across all hotel operations, including F&B, wellness, and beach club facilities.

Leadership & Team Development

• Skilled in recruiting, training, and leading diverse teams, with a focus on delivering top-tier service and a guest-centric culture.
• Proven track record in team motivation, conflict resolution, and fostering a collaborative environment.

Guest Services & Brand Representation

•  Deep commitment to maintaining brand standards for both Avani and Tivoli, ensuring a memorable guest experience that aligns with each brand’s identity.
•   Exceptional customer service skills, with the ability to address guest concerns and exceed expectations.

Pre-Opening & Project Management

•   Expertise in pre-opening processes, including establishing SOPs, onboarding, and coordinating with contractors and project teams.
•    Strong organizational skills to ensure smooth operational launches for both hotels and shared facilities.

Community & Stakeholder Relations

• Skilled in establishing and nurturing relationships with local authorities, stakeholders, and community partners, such as Edamah.
•   Ability to serve as a brand ambassador for Avani and Tivoli within the Bilaj Al Jazayer development and the broader Bahrain market.

Market Knowledge

• Familiarity with the Bahrain hospitality landscape and insights into regional trends, guest preferences, and tourism dynamics.
•  Knowledge of hospitality technology, management software, and compliance standards within the Gulf region.

• International hospitality professional with extensive leadership experience in resort or luxury hotel operations
• Currently serving as a General Manager or a strong number two (Hotel Manager / Director of Operations / Resident Manager) ready to step into a GM role
• Pre-opening experience is essential
• Exposure to multi-property or cluster operations is highly desirable
• Proven Experience in Luxury and Life-Style Brands
• Strong commercial and financial acumen with a proven track record in driving performance
• Good understanding of the Middle East hospitality market; Bahrain experience would be an advantage
• Strong leadership capability with the ability to build and lead high-performing teams

 

This role requires a dynamic leader capable of delivering successful pre-opening execution and operational excellence across both properties.