Patrique Mercier Recruitment By Cyriel

Patrique Mercier Recruitment By Cyriel

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Danish-Speaking Fitbit Customer Support Specialist: Sofia, Fully Paid Relocation

Role

Danish-Speaking Fitbit Customer Support Specialist: Sofia, Fully Paid Relocation

Job type

Full-time

Posted

3 weeks ago

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Salary

Not disclosed by employer

Benefits

✓• financial support during relocation • fully paid training • stable job and career development opportunities • attractive salary • additional health insurance • 50+ benefits and services to choose from • positive international working environment • support and learning • employee referral bonuses

Job description

🌟 Join Patrique Mercier Recruitment ES as a Danish-Speaking Fitbit Customer Support Specialist in Sofia, Bulgaria! Enjoy a fully paid relocation package and the opportunity to work in a vibrant, international environment. This role involves providing expert support to Danish-speaking customers, helping them with Fitbit device troubleshooting, product information, and general inquiries. As a member of our team, you will deliver exceptional customer service, contributing to customer satisfaction and loyalty. This role offers exciting challenges and excellent career growth opportunities. Your Responsibilities Provide high-quality customer support for Fitbit products to Danish-speaking clients via phone, email, and chat. Assist customers with troubleshooting device issues, usage guidance, and product details. Maintain accurate records of all customer interactions in the CRM system. Collaborate with internal teams to solve complex customer issues efficiently. Stay updated with the latest Fitbit product developments through ongoing training.

Fluency in Danish (both written and spoken) is essential. Clearly state your native language and nationality on your CV and/or cover letter. Experience in customer support, particularly in technology or consumer electronics, is a plus. Strong communication, problem-solving, and interpersonal skills. Willingness to relocate to Sofia, Bulgaria; relocation fully covered by the company. Technical aptitude and keen attention to detail. Ability to work both independently and collaboratively in a team environment.

  • Financial support during relocation • Fully paid training • Stable job and career development opportunities • Attractive salary • Additional health insurance • 50+ benefits and services to choose from • Positive international working environment • Support and learning • Employee referral bonuses
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