Banquet Server

Duties/Responsibilities: 

• Ensure service to all guests at banquets, receptions, and off-premises catering functions follows established standards, and is consistent, efficient, and courteous. 

• Set tables; serve meals (food and beverages); clear tables. 

• Be thoroughly familiar with each event’s menu items, ingredients, beverages, etc. and deliver exceptional service while anticipating guests' needs.   

• Assist with function set-up and breakdown and consistently check tables and side stands during shift. 

Required Skills/Abilities: 

• Understanding of the luxury & quality environment.  

• Strong positive attitude and ability to initiate a light conversation with guests. 

Education and Experience: 

High school diploma or equivalent. 

Physical Requirements: 

The physical demands described here are representative of those that must be met by a colleague to successfully perform the essential functions of this job: 

• Must be able to lift equipment, supplies, etc. of at least 30 pounds; push and pull equipment , supplies, etc., at least 100 pounds. 

• Regularly required to stand, walk, talk and hear; frequently required to use hands to finger, handle, feel and reach with hands and arms; frequently required to sit, climb or balance, stoop, kneel, and crouch. Requires manual dexterity sufficient to operate standard Banquets equipment. Must be willing to ride elevators.  

• Must be able to resolve problems, handle conflict, and make effective decisions under pressure. 

• The role may require extended periods of time on your feet, especially during peak hotel hours or events. 

• Clear vision is important for reading reports, analyzing data, and overseeing Concierge activities. 

• Good hearing is necessary for effective communication with colleagues, guests, and stakeholders. 

Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.