Sikaag
MTO Customer Service
Salary
Job description
- Process and monitor customer orders in SAP.
- Respond to inquiries and resolve complaints within SLA.
- Coordinate with Sales, Logistics, and Finance for timely deliveries.
- Maintain accurate records and prepare service reports.
- Participate in training and contribute to process improvements.
- Bachelor’s degree in Business Administration (Supply Chain) or related field.
- Fresh graduate or up to one (1) year of relevant internship/experience.
- Strong communication and problem-solving skills.
- Proficiency in MS Office; SAP knowledge is a plus.
- Ability to work under pressure and meet deadlines.
- Proficiency in MS Office
We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.


