Executive Director, Information Technology (IT) Solutions Delivery

The NYC Department of Buildings (DOB) is responsible for ensuring the safe and lawful use of buildings and properties by enforcing the NYC Construction Codes, Energy Code and Zoning Resolution. We facilitate compliant development with integrity, efficiency and professionalism. DOB is committed to becoming a premier municipal building organization, dedicated to enhancing the quality of life for all New Yorkers and making our city safer. We are committed to improving our performance and developing procedures that are streamlined, understandable and transparent.

We are seeking a dynamic leader to serve as the Executive Director of IT Solutions Delivery who will promote and implement IT best practices, proven methodologies, and tool sets for DOB’s Information Technology Solutions Delivery Department. The Executive Director of IT Solutions Delivery is the senior technology leader responsible for the strategy, delivery, and operational excellence of the organization’s enterprise application ecosystem. This role oversees several director level leaders who manage application development, application operations, and application data & integration and ensures that all application platforms, from modern cloud-based systems to mission critical legacy environments, operate cohesively and effectively. This individual will lead teams responsible for the architecture, application development and operations support of the Department of Buildings digital systems that support Build, Licensing Safety, Inspections administrative systems and internal applications. The successful candidate will plan, coordinate, direct, and design all architecture, development and operational activities of critical systems in the Department of Buildings supporting the business enterprise. The position involves working closely with decision makers in other bureaus to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization while strategically developing technology roadmaps and budgets for multi-year technology solutions. This executive owns the enterprise development lifecycle, integration strategy, application operations support and platform modernization roadmap, with a particular focus on Microsoft Dynamics 365, on premises systems (including mainframe), Accela, and custom .NET and Java applications. The role also requires deep expertise in data integration, APIs, and ETL to ensure seamless interoperability across the organization’s technology landscape. This executive ensures that the entire application ecosystem modern cloud platforms, legacy systems, data pipelines, and integration layers functions as a unified, strategic asset. They bridge innovation with operational stability, enabling the organization to evolve while maintaining the reliability of mission critical systems.

Key Responsibilities include but are not limited to the following:

Enterprise Application Leadership

• Provide strategic oversight of all enterprise applications, including Dynamics 365, legacy mainframe systems, Accela, and custom-built .NET and Java solutions.
• Ensure alignment between application strategy and organizational goals, driving modernization and digital transformation.
• Oversee the full application lifecycle from planning and development to deployment, operations, and retirement.

Leadership of Three Core Domains

• Application Development
• Guide and oversee enterprise development practices, architecture standards, and engineering excellence.
• Champion DevOps, Continuous Integration and Continuous Delivery/Deployment (CI/CD, and automation across development teams.
• Application Operations
• Ensure operational stability, reliability, and performance of all enterprise applications.
• Oversee incident management, change control, monitoring, and service continuity.
• Ensure that underlying operational technologies of the applications are fully supported by the application teams.
• Application Data & Integration
• Direct enterprise application data strategy, including SQL Server, Dataverse, and integration platforms.
• Govern API management, ETL pipelines, event-driven architecture, and system interoperability.

Integration and Data Strategy

• Define and enforce enterprise integration patterns, ensuring secure, scalable, and maintainable data flows.
• Oversee API governance, data quality frameworks, and integration architecture across cloud and on premise environments.
• Partner with security and compliance teams to ensure data protection and regulatory alignment.

Technology Modernization & Transformation

• Lead modernization initiatives such as cloud migration, legacy system evolution, and platform consolidation.
• Evaluate emerging technologies and recommend adoption strategies that improve agility, scalability, and business value.
• Drive adoption of MuleSoft, Microsoft Power Platform, Azure services, and other modern integration frameworks.

Organizational Leadership & Collaboration

• Lead, mentor, and develop director level leaders and their teams.

Foster a culture of innovation, accountability, and continuous improvement.

• Collaborate with business stakeholders to understand needs, prioritize initiatives, and deliver measurable outcomes.
• Collaborate with system integrators to ensure complete knowledge transfer and operational transition of solution implementations.

Governance, Standards and Risk Management

• Establish enterprise standards for development, operations, integration, and data management.
• Ensure robust disaster recovery, business continuity, and cybersecurity practices across all application platforms.
• Manage budgets, vendor relationships, and strategic partnerships.

CIVIL SERVICE STATUS: Only those who are permanent in the Computer Systems Manager civil service title, applicants who are reachable on the Computer Systems Manager open competitive list, and applicants as indicated below will be considered.

Candidates who are permanent in comparable civil service titles may be considered for title change under rule 6.1.9 of the Personnel Rules and Regulations of the City of New York.

REMOTE WORK: This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work Pilot Program.

To Apply: Visit Jobs NYC (cityjobs.nyc.gov) to view and apply for available positions. Search by agency (Department of Buildings), keywords, or for the specific Job ID #.

NOTE: ONLY THOSE CANDIDATES UNDER CONSIDERATION WILL BE CONTACTED.

COMPUTER SYSTEMS MANAGER - 10050

• A master's degree in computer science from an accredited college or university and three (3) years of progressively more responsible, full-time, satisfactory experience in Information Technology (IT) including applications development, systems development, data communications and networking, database administration, data processing, or user services. At least eighteen (18) months of this experience must have been in an administrative, managerial or executive capacity in the areas of applications development, systems development, data communications and networking, database administration, data processing or in the supervision of staff performing these duties; or
• A baccalaureate degree from an accredited college or university and four (4) years of progressively more responsible, full-time, satisfactory experience as described in "1" above; or
• A four-year high school diploma or its educational equivalent, and six (6) years of progressively more responsible, full-time, satisfactory experience as described in "1" above; or
• A satisfactory combination of education and experience equivalent to "1", "2" or "3" above. However, all candidates must have at least a four-year high school diploma or its educational equivalent and must possess at least three (3) years of experience as described in "1" above, including the eighteen (18) months of administrative, managerial, executive or supervisory experience as described in "1" above.

In the absence of a baccalaureate degree, undergraduate credits may be substituted for a maximum of two (2) years of the required experience in IT on the basis of 30 semester credits for six (6) months of the required experience. Graduate credits in computer science may be substituted for a maximum of one (1) year of the required experience in IT on the basis of 30 graduate semester credits in computer science for one (1) year of the required IT experience. However, undergraduate and/or graduate credits may not be substituted for the eighteen (18) months of experience in an administrative, managerial, executive, or supervisory capacity as described in "1" above.