Investment Operations Manager

Purpose The Investment Operations Manager is responsible for managing key components of the investment operations function, ensuring effective execution, strong controls, and operational efficiency across the full investment lifecycle. The role oversees operational processes, supports governance, manages complex workflows, and contributes to transformation initiatives aligned with EIA’s operating model. Strategic Responsibilities Support the implementation of the Investment Operations strategy and operating model. Drive process standardization, efficiency, and control enhancements. Contribute to digital transformation, automation, and system improvements. Core Responsibilities 1. Operations Oversight & Execution Oversee trade processing, settlement, reconciliations, valuation, and data management activities. Ensure timely and accurate execution across the investment operations lifecycle. Monitor KPIs, SLAs, and operational performance. 2. Control Framework & Risk Management Ensure adherence to internal controls, policies, and procedures. Identify operational risks and implement mitigation measures. Maintain audit-ready documentation and control processes. 3. Data, Systems & Process Improvement Ensure integrity and consistency of data across systems. Lead process improvement and automation initiatives. Support system upgrades and integration projects. 4. Stakeholder & Vendor Coordination Coordinate with internal teams (Investment, Finance, Risk, IT). Manage relationships with custodians, administrators, and vendors. Resolve operational issues and ensure service delivery standards. 5. Reporting & Governance Prepare management reporting and operational dashboards. Support governance forums, audits, and compliance reviews. Ensure alignment with EIA governance framework. Education & Qualifications Bachelor’s degree in finance, Accounting, Economics, or related field. Professional qualifications (CFA, CPA, FRM) preferred.

Education & Qualifications Bachelor’s degree in finance, Accounting, Economics, or related field. Professional qualifications (CFA, CPA, FRM) preferred. Experience Requirements 7–10 years of experience in investment operations or financial services. Experience managing end-to-end investment operations processes. Exposure to transformation, automation, or system projects preferred. Technical Skills Strong knowledge of investment operations lifecycle. Experience with portfolio systems, data platforms, and reporting tools. Strong analytical and leadership capability. Management Accountability Accountable for operational performance, accuracy, and controls. Responsible for process efficiency and system improvements. Ensure alignment with governance, risk, and reporting requirements.