Sales Manager

As Sales Manager, you are instrumental in driving revenue, building influential relationships, and positioning the resort within key global markets. With a strong commercial mindset and a flair for lifestyle hospitality, you will identify opportunities, convert business, and elevate the brand’s presence across luxury leisure, corporate, and MICE segments. This is a role for someone who thrives on connection, momentum, and delivering results in a fast-paced, high-energy environment.

Key Responsibilities

• Develop and execute sales strategies to achieve room revenue, ADR, and market share targets
• Actively source and secure new business opportunities across luxury leisure, corporate, and MICE segments
• Build and maintain strong relationships with travel agencies, tour operators, DMCs, and corporate clients
• Conduct sales calls, client meetings, and presentations to promote the resort’s offerings
• Negotiate contracts, rates, and partnership agreements in line with revenue strategy and brand standards
• Collaborate with Revenue Management to optimize pricing and maximize performance
• Build long-term partnerships with key accounts through proactive communication and personalized service
• Host site inspections, familiarization trips, and curated client experiences
• Respond promptly to inquiries, proposals, and event-related requests
• Monitor market trends, competitor activity, and industry developments to identify opportunities
• Prepare regular sales reports, forecasts, and performance updates for leadership
• Identify new business opportunities based on market insights and evolving client needs
• Ensure all contracts, rate agreements, and sales documentation are accurate and compliant
• Maintain accurate weekly and monthly reporting on sales activity and pipeline
• Support the development of sales collateral and promotional materials
• 2–4 years’ experience in a Sales role within hospitality, preferably luxury or lifestyle brands
• Proven track record in driving revenue and securing new business
• Strong understanding of leisure, corporate, and MICE segments
• Excellent communication, negotiation, and relationship-building skills
• Commercially driven with a strong focus on results and performance
• Highly organized with strong planning and time management skills
• Proficiency in Microsoft Office and CRM systems; knowledge of Opera or similar is a plus
• Confident, energetic, and able to thrive in a dynamic environment
• Strong presentation skills with the ability to influence and engage clients
• Willingness to travel and represent the brand at industry events
• Passion for hospitality and creating impactful, memorable experiences