Global Trade Compliance Manager

Essential Duties & Responsibilities: 

• Work with the Logistics Coordinator to ensure a complete document packet is received for each shipment: commercial invoice, packing list, bill of lading, IMDG/IATA paperwork, USMCA paperwork. 

• Responsible for product classification requests by working with technical personnel and suppliers/distributors to acquire product information to support product classifications. 

• Assists with technology, hardware, and software trade classification, including Harmonized Tariff Schedule (HTS), Schedule B, and Export Control Classification Number (ECCN). 

• Required collaboration with global logistics sourcing strategies, leading contract negotiations for inbound and outbound international freight across all modes ensuring shipping terms are defined for best practice strategies.  

• Partner with Finance, Legal, and Operations to structure agreements that balance cost, service reliability, and contractual risk. 

• Perform Denied Parties Screening to align with U.S. export and other legal requirements. 

• Negotiate and manage contracts with ocean carriers, air freight providers, and 3PL/NVOCC partners for international inbound and outbound shipments.  

• Maintain rate cards, monitor carrier performance against SLAs, and support ongoing contract compliance and optimization. 

• Worldwide import/export clearance support 

• Update, monitor and summarize shipment reports utilizing various Excel tracking tools. 

• Remain current with U.S. Customs compliance issues, regulations relating to international trade, international trends, and automated systems to implement systems to comply with those regulations, while minimizing potential liability to the company 

• Assists with any U.S. Customs inquiries and contributes to the development and implementation of compliance programs to meet import regulations imposed by U.S. Customs. 

• Manage a diverse workload of export and import-related projects and tasks and adapt to shifting priorities on a day-to-day basis 

• Supports critical import and export audit requirements in support of DWF Trade Compliance 

• Assists with the maintenance of import/export processes and controls 

• Interface with cross-functional groups to identify and rectify any information/process gaps during the export/import process 

• Offers improvement ideas on processes, drive automation and improve processes wherever possible 

• Participates in projects/support tasks to enable the delivery of team assignments and objectives 

• Provide exceptional customer support and communication throughout the logistics process 

• Covers Logistics Coordinator function, as required 

• Other duties as assigned within the Supply Chain Operations organization.  

Required Skills, Education, Experience: 

• • Organizing & Planning: Drives towards overall business needs by prioritizing multiple competing tasks, and effectively managing time. Utilizes available systems and resources effectively within the scope of the work being performed. 

  • Relationship Building: Seeks out, cultivates, and maintains positive and productive business relationships internally and externally. Work well with others through their optimistic attitude and constructive approach to solving problems or dealing with conflict. 

  • Drive & Energy: Shows initiative and takes personal responsibility while taking an overall proactive approach. Helps to resolve issues without excessive guidance and appropriately engages necessary resources to accomplish tasks. Presents an energetic demeanor while dealing with multiple projects or tasks. 

  • Communication: Recognizes the value of continuous information exchange. Actively seeks and disseminates information both in person and using technology. Demonstrates active listening and shares ideas, opinions, and feedback in a diplomatic and constructive manner. Raises issues and offers potential solutions that consider all functions 

  • Knowledge and understanding of import, and export regulations, and U.S. Customs guidelines. 

  • Knowledge of import harmonized tariff schedule, harmonized system, and export schedule b classifications 

  • Global logistics or supply chain experience 

  • Skilled in Microsoft Office, especially Excel. 

  • High attention to detail and accuracy. 

  • Strong analytical, critical thinking skills, problem-solving, and multi-tasking skills. 

  • Excellent time management skills. 

  • Motivated self-starter with strong follow-through

Physical Requirements