TDS Customer Success Executive

We are looking for a TDS Customer Success Executive who will act as the primary point of contact for clients, handling TDS-related queries, payroll compliance support, and customer communication. The role requires strong client-handling skills along with a working understanding of TDS processes and statutory compliance.

Key Responsibilities
* Handle client queries related to TDS, payroll, and statutory compliance via calls, emails, and tickets
* Provide timely and accurate resolutions to customer issues
* Support clients on TDS filings, challans, Form 24Q / 26Q, Form 16/16A, and related processes
* Maintain proper documentation of client interactions and resolutions in CRM/ticketing tools
* Ensure high levels of customer satisfaction and service quality
* Follow up on pending client actions and ensure closure within defined TATs

* Graduate in Commerce / Semi-Qualified CA
* 1–3 years of experience in TDS, compliance, customer support, or client servicing
* Basic understanding of TDS compliance
* Strong verbal and written communication skills
* Comfortable handling multiple client queries and deadlines
* Working knowledge of Excel

What you get:
A competitive package and a chance to participate in a life altering business plan that will fundamentally disrupt and change one of the largest industry segments in India and the world.

Additional information
WHY US ?

• You’ll be surrounded by passionate team members.
• Opportunity to experience startup culture.
• You’ll experience true collaboration.
• Your work has a visible impact.
• Opportunities for innovation.

Location: Procapitus Business Park, D Block, Noida Sec - 63
Employment Type: Permanent
Industry: IT