Comprehensive Health Plan II - Board Operations Coordinator

If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State’s career page and indicate on the application that they have previously worked for the State.

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Department of Professional and Financial Regulation - Office of Professional & Occupational Regulation

Job Class Code: 5050
Grade: 26 - Professional/Technical
Salary: $56,264.00 -$78,998.40
Location: Gardiner
Opening Date: April 24, 2026
Closing Date: May 8, 2026

Want to improve the systems that protect Maine consumers and support professional standards across the state?

The Board Operations Coordinator has a critical role in ensuring licensing, board meetings, and complaint investigations operate efficiently, consistently, and in compliance with Maine laws and rules.

Reporting to the Regulatory Board Manager, you will provide operational support to several professional licensing boards, including the Board of Social Worker Licensure, Board of Counseling Professionals, Board of Alcohol and Drug Counselors, Board of Examiners of Psychology, and others. You will also serve as a key partner in improving workflows and advancing projects that strengthen efficiency and service delivery.

This role operates under limited supervision and requires independent judgment, collaboration with team members, and the ability to manage multiple priorities.  

If you enjoy improving workflows and supporting mission-driven work that protects Maine consumers, this position offers meaningful responsibility and opportunities for professional growth.

What You’ll Do

• Monitor and support workflows across licensing, board meetings, and complaint investigations.
• Provide flexible cross-coverage and operational support as needed.
• Identify workflow challenges and recommend process improvements.
• Plan and coordinate projects that improve efficiency, consistency, and service delivery.
• Develop and maintain internal documentation, guidance, and workflow tools.
• Coordinate closely with the Board Manager and internal teams.
• Help ensure compliance with statutes, rules, and policies.
• Communicate with staff, licensees, board members, and the public to support transparency and awareness.

What You Bring

To be successful in this role, you should have demonstrated experience and working knowledge of:

• Coordinating projects, planning programs, and improving processes.
• Gathering, analyzing, and summarizing information from multiple sources.
• Managing multiple projects, deadlines, and competing priorities.
• Developing clear written materials, reports, and documentation.
• Communicating effectively with diverse stakeholders and teams.

Minimum Qualifications

A Bachelor’s Degree in Public/Community Health, Health Administration, Health Sciences or Health Education; Public Administration, Government,  Social Work, or a closely related field and three (3) years professional experience in the  planning, development, coordination and/or evaluation of health programs or services -OR- an equivalent seven (7) year combination of education, training, and experience.

Preferred Qualifications

After meeting the minimum qualifications, preference will be given to applicants who demonstrate:

• Knowledge of regulatory or licensing environments.
• Experience with program management, workflow analysis, or process improvement.
• Experience working with laws, regulations, or policy implementation.
• Strong technical writing and organizational skills.

Contact information:

Questions about this position should be directed to Board manager Michael Tarr at Michael.Tarr@maine.gov 

Benefits of working for the State of Maine:

No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:

• Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.

• Health Insurance Coverage – The State of Maine pays 85%-95% of employee-only premiums ($11,196.96 - $12,514.32 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State. 

• Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($387.92 annual value). 

• Retirement Plan – The State contributes the equivalent of 14.11% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS) for MSEA, or 18.91% for Confidential employees. 

State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.

Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role. 

As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics. 

If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.

Thinking about applying?

Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart.

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If you are unable to complete the online application, please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.