Business Technology Manager - Public Service Manager II

If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State’s career page and indicate on the application that they have previously worked for the State.

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Department of Labor - Office of the Commissioner
Job Class Code: MA31
Grade: 31/Confidential
Salary: $74,713.60-$105,809.60/Annually
Location: Augusta
Opening Date: April 24, 2026
Closing Date:  May 8, 2026

The Maine Department of Labor (DOL) seeks a Business Technology Manager responsible for data security and business continuity strategies, protecting DOL systems and processes as both technology and usage evolve. The individual in this position will operate to ensure that the Department's services to Maine citizens are minimally affected, if at all, and that data is secured in the event of a system failure, data incident, or man-made or natural disaster.

While security and continuity are the focus, guidance on general technology matters and areas such as AI are also important. The individual must understand the Department’s programs, goals, and strategies to appropriately advise management on technology options and the possible benefits and risks.

A well-rounded background includes experience across multiple IT disciplines, including software development, database administration, and cloud and hybrid infrastructure, enabling end-to-end system design, deployment, and optimization.

This position reports to the Deputy Commissioner and is part of the Department’s senior leadership team. While there are no direct reports, the individual will work closely with business managers and technology leads within both DOL and MaineIT. The position also serves as the primary liaison with the IRS and SSA regarding information security matters. Developing solid working relationships and trusted partnerships is critical.

Applicant must demonstrate skill, knowledge, and abilities in:

• Understanding of the importance of cybersecurity and best practices in risk avoidance, and a robust desire to increase knowledge in this area
• Strong communication skills and ability to work with diverse stakeholders across the organization
• Demonstrated experience balancing service delivery and technology risk
• Outstanding research and analytical skills, with a demonstrated track record of understanding key performance measures relating to cybersecurity and risk avoidance
• Ability to apply critical thinking and logic to analyze and create solutions
• Knowledge of computer systems, networking, and systems integration
• Effective technical documentation and report-writing skills
• Professionalism and respect in the workplace, with a focus on building and nurturing partnerships across the department as well as working closely with the Office of Information Technology.

Minimum qualifications:

The successful candidate must have at least six years of experience spanning multiple areas such as IT risk management, business continuity and disaster recovery, information technology, database administration, cloud architecture, or similar fields

Preference will be given to those applicants:

Designation of CISSP, CISM, CISA, or CompTIA Security+ is preferred

***Currently, this position is not eligible for visa sponsorship or STEM OPT extensions.***

Contact information:

Questions about this position should be directed to Libby Stone-Sterling- libby.stone-sterling@maine.gov

Benefits of working for the State of Maine:

No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:

• Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.

• Health Insurance Coverage – The State of Maine pays 85%-95% of employee-only premiums ($11,196.96 - $12,514.32 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State. 

• Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($387.92 annual value). 

• Retirement Plan – The State contributes the equivalent of 14.11% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS) for MSEA, or 18.91% for Confidential employees. 

State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.

Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role. 

As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics. 

If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.

Thinking about applying?

Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart.

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