Executive Director, Business Capabilities and Excellence (BCE)

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Position Summary

The Executive Director, Business Capabilities and Excellence (BCE) is a global executive leadership role serving as Head of Business Capabilities and Excellence within Worldwide Patient Safety (WWPS) and as a member of the Patient Safety Senior Leadership Team (SLT). This role also serves as Chief of Staff to the Head of Worldwide Patient Safety, playing a critical integrator role across strategy, execution, and organizational effectiveness.

BCE is a staff and enabling function that ensures the Patient Safety organization can meet its regulatory and scientific obligations today while intentionally building the capabilities required for the future. In an increasingly complex healthcare, pharmacovigilance, and regulatory landscape, this role leads the evolution of how Patient Safety operates—across people, process, data, and digital.

The Executive Director is accountable for setting the vision and strategic priorities for BCE and for translating Patient Safety strategy into measurable outcomes, sustained performance, and enterprise impact. The role leads a diverse, global organization spanning Strategy and Safety Evolution; Business Operations and Scientific Excellence; Patient Safety Project Management Office (PMO); Integration; Change, Communications and Engagement; and Patient Safety Publications. The incumbent ensures the organization is effectively structured, resourced, and continuously evolving to accelerate organizational effectiveness, transformation, and value realization.

Key Responsibilities

• Lead the development and execution of Patient Safety mission, vision, and strategic priorities to improve patient safety outcomes globally.

• Serve as a trusted strategic advisor and Chief of Staff to the Head of Worldwide Patient Safety, enabling effective operation, decision making, and execution of the PS Senior Leadership Team.

• Shape and drive Patient Safety organizational evolution, including operating model design, people and culture strategy, and capability modernization across data, digital, and analytics.

• Govern prioritization of Patient Safety investments and initiatives, ensuring resources are allocated to the highest value opportunities across transformation, process optimization, and digital enablement.

• Own and manage the Patient Safety budget, ensuring alignment with strategic priorities and delivery against financial commitments.

• Lead and develop a high performing, global BCE leadership team; accountable for strategy, planning, capability building, digital enablement, business operations, and future focused skill development.

• Provide enterprise grade change management, communications, and engagement leadership in support of Patient Safety strategy and transformation; sponsor Patient Safety engagement networks.

• Build strong, trusted partnerships with internal and external stakeholders (e.g., IT, HR, GBDS, Medical Affairs, Regulatory, enterprise transformation teams) to advance Patient Safety objectives and ensure adoption of enterprise capabilities.

• Define, mature, and measure the effectiveness of Patient Safety business capabilities, ensuring scalability, sustainability, and value realization.

• Oversee identification, evaluation, experimentation, and scaling of innovation, automation, and process redesign opportunities based on demonstrated business impact.

• Ensure Patient Safety readiness to support Digital Health initiatives and proactively shape opportunities where digital innovation can enhance patient safety and informed treatment decisions.

• Lead the Patient Safety Project Management Office, ensuring disciplined portfolio planning, prioritization, execution, measurement, and transparent communication of initiatives.

• Accountable for Patient Safety publications and external scientific communications strategy, ensuring high quality engagement with regulators and the broader pharmacovigilance community.

• Represent Bristol Myers Squibb Patient Safety through thought leadership and participation in external consortia, forums, and conferences.

Qualifications & Experience

• Advanced degree (Master’s or Doctoral) preferred, or an equivalent combination of education and relevant professional experience.

• Minimum of 12 years of experience within the pharmaceutical, biopharmaceutical, or regulated healthcare industry.

• Minimum of 8–10 years of senior leadership experience with demonstrated success in strategy development, execution, and large scale organizational transformation.

• Proven experience leading or enabling enterprise level transformation across people, process, data, and digital capabilities.

• Experience developing and executing strategy for a large, global function operating in a complex, matrixed environment.

• Strong understanding of pharmacovigilance and patient safety processes, regulatory requirements, and inspection environments is highly desirable.

• Demonstrated ability to operate effectively at the executive and C suite interface, influencing without direct authority.

• Exceptional written, verbal, interpersonal, and presentation skills, with the ability to communicate complex topics clearly to diverse audiences.

• Strong stakeholder engagement and cross functional collaboration skills across global organizations.

• Experience partnering with IT and digital teams on system design, deployment, and adoption.

• Strategic, innovative, and pragmatic mindset, with sound judgment and the ability to navigate ambiguity and change.

• Ability to lead in fast paced, evolving environments and anticipate future organizational and capability needs.

• Proficiency with standard business tools (e.g., Microsoft Word, PowerPoint, Excel, Visio, MS Project).

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

$296,070 - $358,770

The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience. 

Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.
 

Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:

• Health Coverage: Medical, pharmacy, dental, and vision care.

• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).

• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.

​Work-life benefits include:

Paid Time Off

• US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)

• Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays

Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.

All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown. 

*Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at TAEnablement@bms.com. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.

R1601513 : Executive Director, Business Capabilities and Excellence (BCE)