Service Account Coordinator

We are seeking a highly organized and detail-oriented Service Account Coordinator to join our growing team in Boston. In this role, you will serve as a key point of contact between clients and internal teams, ensuring seamless service delivery and maintaining strong client relationships. This position is ideal for someone who enjoys coordination, communication, and contributing to a high-performance environment.

Responsibilities

• Manage and support client accounts, ensuring all service needs are met efficiently
• Coordinate communication between clients and internal departments
• Monitor account activity and maintain accurate records
• Assist in resolving client inquiries and service-related issues
• Support the implementation of service processes and improvements
• Prepare reports and track key account metrics
• Maintain a high standard of professionalism in all interactions

• Strong organizational and multitasking abilities
• Excellent written and verbal communication skills
• Ability to work effectively in a team-oriented environment
• High attention to detail and problem-solving mindset
• Proficiency in basic computer applications and systems
• Adaptability and willingness to learn in a fast-paced setting

• Competitive salary
• Growth opportunities within the company
• Skill development and ongoing training
• Supportive and collaborative work environment
• Stable, full-time position