Senior Field Service Engineer (Mill Specialist)

Senior Field Service Engineer (Mill Specialist)

Your Effort. Our Support.

At Fuller Technologies we’ve been revolutionizing the cement industry for over 140 years. From the beginning, we’ve challenged conventions, pioneered innovations, and helped shape the world– building a strong legacy of innovation and excellence. But our real strength has always been our people.

When you join Fuller, you’re not just stepping into a job—you’re becoming part of a team that fosters a positive culture, values your contributions and supports your growth. Here, we’re committed to helping you learn, develop your skills, and achieve your career goals in an inclusive environment built on teamwork and trust.

About the role

Join us as a Senior Field Service Engineer (Mill Specialist) and play a critical role in supporting world-class cement operations across Europe, the Middle East, Africa, and beyond. In this dynamic, travel-intensive role, you will be at the forefront of delivering hands-on technical expertise for Vertical Roller Mills (VRM) and Ball Mills—driving performance, reliability, and customer success on-site.

You will lead installation, commissioning, maintenance, and troubleshooting activities for advanced milling technologies, including Fuller (formerly FLSmidth) mills such as ATOX, OK vertical mills, Fuller Roller Mills, and Ball Mill systems (or similar equipment). Acting as a trusted technical advisor, you will collaborate closely with plant teams, contractors, and global engineering experts to resolve complex challenges, minimize downtime, and optimize operational efficiency.

This role is ideal for a highly skilled and proactive engineer who thrives in fast-paced environments, enjoys global travel, and is passionate about delivering impactful solutions while building strong customer relationships.

About the department   

The EMEA (Europe, Middle East & Africa) Pyro and Grinding Service Execution Team is a highly specialized and agile unit responsible for delivering end-to-end mechanical service support across the region. The team executes a wide range of critical field activities, including troubleshooting, installation, inspections, and maintenance of key cement plant equipment.

Operating in a fast-paced, customer-driven environment, the department is structured to respond with speed, precision, and flexibility to evolving operational needs. Strong collaboration—both within the team and with customers—is at the core of its success, enabling the delivery of tailored solutions that ensure reliability, efficiency, and sustained plant performance.

Your  Responsibilities :

Primary Duties & Responsibilities

• Conduct technical inspections and site assessments prior to mill installation

• Oversee and supervise equipment installation, alignment, and assembly at customer plant sites

• Perform start-up and commissioning of new mill/grinding systems and related components

• Conduct performance testing and validation against technical specifications

• Prepare and submit detailed commissioning reports documenting activities, observations, and corrective actions

• Train customer personnel on proper operation and emergency procedures during the start-up phase

Team Support & Knowledge Transfer

• Mentor and provide technical guidance to junior field service engineers and contractors

• Support training and onboarding of new field service personnel

• Contribute technical expertise to continuous improvement initiatives and process enhancements

• Share field experience and customer insights with engineering and product development teams

• Participate in technical forums and continuous learning activities

Safety & Compliance

• Adhere strictly to all safety procedures, local regulations, and company policies

• Conduct risk assessments prior to work execution and implement appropriate safety measures

• Consistently use personal protective equipment (PPE) and ensure safe work practices on site

• Report all incidents, near-misses, and safety concerns to management promptly

• Comply with local environmental regulations and site-specific requirements

You Bring

• Minimum 6–8 years of hands-on experience in field service, maintenance, or commissioning of industrial grinding equipment

• Demonstrated expertise with mill/grinding systems in cement, grinding, or similar heavy industrial plants

• Experience in mechanical troubleshooting and repair of rotating machinery and industrial equipment

• Hands-on experience with hydraulic, pneumatic, and mechanical systems in industrial environments

• Proven ability to read and interpret technical drawings, schematics, and equipment manuals

• Bachelor’s degree in Mechanical Engineering, Marine Engineering, or a related discipline (Diploma with equivalent experience and a strong track record may be considered)

• Technical certifications in industrial maintenance, mechanical systems, or equipment commissioning are an advantage

• Strong problem-solving skills combined with effective English communication abilities

• Ability to speak and communicate effectively in German, Spanish, or French is required or highly preferred

As an equal opportunity employer, Fuller Technologies embraces diversity and equality by promoting an environment of inclusion. We encourage applicants of all backgrounds to apply irrespective of sex, gender identity/expression, disability, sexual orientation, or age. The more diverse our employees are, the stronger our team is.

What we offer

• Competitive remuneration package on offer

• Development and training within a respected global OEM company

• Access to a recognition and benefits at par with industry standards

Application and contact

Please apply by clicking “apply” on this page. Kindly note that we will be reviewing applications and conducting interviews - also on a virtual setting as required - on an ongoing basis so please apply as soon as possible.

No recruiters and unsolicited agency referrals, please.

Build a better world

Fuller Technologies helps build societies all over the world by contributing to the infrastructure needed for global economic growth. It is a big responsibility, and we are committed to driving growth while minimising environmental impact. To achieve this, your skills, your curiosity, and your drive for change are important. Together in our diverse team, we collaborate in an inclusive and supportive environment to discover further ways to economic and environmental success.

For further information on Fuller Technologies' business and services, visit https://www.fuller-technologies.com/