Sales Manager (Vung Tau Ward Based) - Pullman Vung Tau

GENERAL MISSION :

• To generate revenue and maximize the hotel's market share for Corporate, MICE, Banquet, Event, Wedding, Outside Catering and F&B throughout aggressive sales with a particular care into Vung Tau and nearby Industrial zones (in Dong Nai, Binh Duong, Ba Ria)
• To ensure a high awareness of the hotel's activities in the public's mind
• To promote a positive image of the hotel in the community and abroad.
• To promote the image of the hotel in order to create opportunities that will contribute to the profitability of the hotel.
• Manage and mentor, provide guidelines to the Sales team Vung Tau, sets and follow up on targets to achieve the hotel's overall goals and budget.
• Maintain good relationships and extend attentive service to existing productive accounts.
• Able to work in a dynamic environment and an energetic team.

 

PRIMARY RESPONSIBILITIES :

1. Administrative responsibilities

• Manage, Organize and control his/her team.
• Ensure proposals are sent to the guests and being in timely contact with them.
• Controls offers, contracts, invoices and liquidation contracts before being sent to prospects and clients.
• Make sure all enquiries are followed up the receipt within 24 hours and status follow-up maximum 02 days after sent out, preparing proposals where necessary and facilitating Hotel site inspection with potential clients to show them our facilities.
• Develop and maintain positive working relationships with others, and support team to reach common goals.
• Control the quality of monthly reports prepared by his/her team, including source of business trends, enquiry conversion rates, future predicted sales and other reports as directed by the supervisor.
• Understand and have a good knowledge of market segments.
• Make sure that all client information and folders is well maintained.
• Control that office phone calls are handled in an efficient and timely manner.
• Review Daily Event report and monthly MICE & Catering Report made by Coordinator. 
• Review weekly Forecast report.
• Attend daily sales briefings.
• Be always impeccably groomed to represent the Hotel in a professional manner.

• Education: Certificate or Degree in Business Administration, Marketing, Sales, or Hospitality Management. 
• Experience: Proven experience in sales or business development in the hospitality industry, ideally in hotels or resorts.
• Market Knowledge: Excellent understanding of the hospitality market in Vietnam, especially Ho Chi Minh City. Knowledge of customer segments, distribution channels, and sales strategies.
• Skills: Strong communication, negotiation, and presentation skills; proficient in Excel, Word, Outlook, and PowerPoint.
• Languages: Fluent in Vietnamese and English.
• Additional (Optional): Experience managing a sales team and achieving revenue targets.

Skills/ Qualities

Pullman: a new service attitude centered on proximity, sociability & sharing experience.

Ensure all connector embody the same mindset by developing each individual’s sense of curiosity, open-mindedness, interpersonal skills and sense of initiative.

Strong business orientation in three aptitudes:

• Diagnosis analysis: Analytical mind, conceptual skills, good environment understanding.
• Share his/her conviction: Driving force, relational skills, highly committed.

Strive for results: Success oriented, data finder, initiate/ pro-active