Associate, Account Management

Responsibilities

• Manage a portfolio of longtail (SMB) accounts, ensuring alignment with company goals and tracking progress towards objectives.
• Collaborate closely with internal teams to enhance the quality of our vendors’ offerings and services.
• Utilize problem-solving skills to address various vendor-related challenges and situations.
• Take ownership of assigned accounts to facilitate goal achievement and monitor performance metrics.
• Work collaboratively with cross-functional teams to implement strategies for improving vendor quality and performance.

Essential Experience, Skill and Knowledge:

• Experience in a related role, preferably within the e-commerce sector.
• Strong communication and interpersonal skills with the ability to build and maintain relationships.
• Analytical mindset with the ability to interpret data and provide actionable insights.
• Proactive problem-solving skills and the ability to work effectively under pressure.
• Experience in pitching and negotiating campaigns or promotions is a plus.
• Strong organizational skills with the ability to handle multiple tasks and prioritize effectively.
• Proficiency in English, both written and spoken
• Proficiency in Google Workspace is a plus.