Job Description

Overview

Kalamazoo Country Club and Blush Salon + Spa are seeking a business-minded, experienced Massage Therapist who is passionate about therapeutic work, hospitality, and long-term growth. This is an ideal opportunity for someone who has built a clientele, specializes in deep tissue and a variety of modalities, and is looking for a collaborative salon and spa to continue growing their business within.

This role may begin part-time with the opportunity to build into a full-time position. We partner closely with our therapists to support client growth, consistency, and career development in an elevated, team-oriented environment.

What You’ll Be Doing

May include, but not limited to:

• Greet everyone in salon with integrity, courtesy, and a friendly smile

• Deliver exceptional massage experiences with a strong focus on deep tissue and therapeutic modalities

• Build and maintain lasting client relationships rooted in trust and results

• Collaborate with a supportive team that values education, excellence, and shared success

• Contribute to a hospitality-driven guest experience from start to finish

• Continue learning, growing, and refining your craft while sharing knowledge with others

• Keep up to date spa guest information and record all formulas used in treatments or comments in salon software

• Evaluate guest specific needs and expectations to determine the best appropriate services, products and personal attention required to achieve satisfaction

• Have full knowledge of technical skills such as deep tissue, reflexology, shiatsu training sports massage, stone massage, additional education is highly valued

• Offer services and products the salon/spa has available according to the quality standards established by management

• Know how to operate all tools and equipment properly

• Maintain opening and closing duties

• Maintain acceptable level of cleanliness in room and equipment as required by law

• Participate in all coaching, salon/ company meetings, and training sessions

• Continually upgrade abilities through education and training made available

• Know pricing, services, and policies of the Spa

• Know names, purposes, benefits, procedures, and cost of every product offered, or know where to look for the information

• Display confidence and professionalism at all times

• Build retail and service business 

• Hand out personal spa business cards

• Provide legendary service to clients 

• Be able to recruit new clients

• Complete each service within the time frame designated for clients

• When not servicing clients, tend to additional job responsibilities

• Become proficient in our value added services

• Interact cooperatively with other spa team members to provide a seamless customer experience at the Spa

• Present a warm and gracious persona for customers and co-workers

• Maintain an educational excellence 

• Present an exemplary professional standard in dress, personal grooming, hairstyle, makeup, language and healthy lifestyle.

• Practice the highest standard of sanitation and tidiness

• Actively build a repeat clientele, meet retail sales performance requirements, and consistently record and update all pertinent client records

• Ability to have flexibility and effectively multitask

• High level of organizational skills

• Follow health code procedures, including equipment sanitation/ sterilization 

• Maintain high energy in order to work effectively in a fast paced environment

• Follow Greenleaf Hospitality Group procedures

• All other duties that the Spa General Manager has set forth

What You Need for this Position

• Business-minded with experience building and retaining a massage clientele

• Skilled in deep tissue and additional modalities

• Collaborative, team-oriented, and enjoys learning alongside others

• Passionate about service, hospitality, and client care

• Motivated to grow professionally and financially in a supportive environment

• A continuous learner who enjoys expanding skills and knowledge

• Able to stand for long periods of time, up to 8 hours or more

• Able to stoop and bend

• Able to lift up to 40 pounds from time to time

• Able to safely work with potentially dangerous chemicals and equipment

• Able to comply with safety and health code standards

• Able to handle responsibilities that require repetitive motion tasks

What’s in it for You

• Employee position (not independent contractor)

• We take care of the overhead (nail products, laundering, appointment setting, etc)

• Unrivaled Compensation and Benefits package

• Robust Employee Assistance Program providing a wide range of services including up to 7 free counseling sessions per year

• Health and Wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes etc.

• 10% Discount on GHG outlets

• Shift meal provided per day

• Discounted hotel rates at Choice Hotel Group branded properties worldwide

• Parental Leave Program (Full-Time Option)

• 401K with 100% match up to 3% (Full-Time option)

• Medical/Dental/Vision  (Full-Time option)

Top Reasons to Work With GHG

• We are one of the Nation's 101 Best and Brightest Companies to work for

• You’ll have the opportunity to work with a team that is fun, high-energy, and passionate about using innovative and modern techniques

• You will be able to work in an environment that fosters growth and development