Surgical Partner - Madrid

At Santen, we’re transforming the future of ophthalmology. With a bold ambition to redefine glaucoma surgery, we are building a high-impact Surgical team to bring breakthrough innovation to patients and surgeons.

As a Surgical Partner, you won’t just sell a product, you’ll shape the market of glaucoma. You’ll work at the intersection of innovation, surgery, and commercial strategy, partnering with leading ophthalmic surgeons to establish a new standard of care.

What you’ll be doing

 

• Identify and build up new accounts in surgical glaucoma;
• Conduct and/or support local training with regards to glaucoma drainage surgery;
• Initiate and develop sustainable relationship with key opinion leaders across your territory.
• Closely collaborate with Santen Pricing & Market-Access Team to maximize the
• MicroShunt potential in your territory and across the EMEA region.
• Develop innovative and efficient acquisition plans on account level to ensure sustainable business development;
• Achieve sales targets and develop operational plan for maximum return on
• investment;
• Achieve and demonstrate effective use of agreed KPIs and objectives;
• Identify sales-related trends. Identify profitable business opportunities and align available resources;
• Maintain and optimize existing relationships and manage business with existing key customers;
• Provide accurate feedback on competitor activities in the field;
• Interact with Santen sales management, marketing and customer service to guarantee top services to our customers;
• Manage the territory financial budget;
• Provide technical expertise for questions, issues or requirements related to product portfolio responsibilities;
• Efficiently use the company reporting tolls to ensure up to date customer/territory information and favour valuable information sharing across the organization;
• Ensure compliance with company standards and Code of Practice.

Success in this role comes from a strong mix of communication, organization, and motivation. You listen carefully to understand others, not just to respond, and you build relationships based on trust. You are well organized and able to manage different tasks and accounts at the same time with focus and discipline. Above all, you bring passion to your work, understanding that people connect more with the purpose behind what you do than with the product itself.

Qualifications

You bring experience in ophthalmology, specifically within surgical and/or medical devices in this field, paired with a rare ability to turn clinical value into real commercial impact. With a scientific background and a degree in health, business, or a related field —ideally with a medical or scientific specialization such as optometry or similar— you combine strong knowledge with a commercial mindset. You think strategically but act decisively, turning insight into execution. Driven by innovation and a genuine commitment to improving patient outcomes, you don’t just follow the market, you help shape what comes next.

What you will bring to the role

• Experience of minimum 3 years in hospital sales or key account management within the ophthalmology arena
• Strong commercial mindset with a track record of delivering results
• Ability to influence and build trust with high-level clinical stakeholders
• Confidence working in a clinical/operating room environment
• Entrepreneurial spirit with a hands-on, solution-oriented approach
• Excellent communication, negotiation, and relationship-building skills
• Fluency in Spanish and a good command of English
• Already located in Madrid

 

Grow your career at Santen

A career at Santen is an opportunity to make a difference. Through our long-term vision outlined in Santen 2030, we are committed to be a Social Innovator - addressing the social and economic needs of people with visual impairments. We have team members around the world using their diverse talents to unlock new modalities and drive innovations for patient outcomes, education and treatment. At Santen, we believe in empowering all our team members with flexible ways of working and a highly inclusive work environment.

The Santen Group is an Equal Opportunity Employer.  We are committed to building diverse teams and ensuring a safe and inclusive physical and virtual workplace for every one of our team members. All employment decisions are based on business needs, role requirements and individual qualifications regardless of race, color, ethnicity, national origin/ancestry, religion, sexual orientation, gender, gender identity/ expression, age, disability, medical condition, marital status, veteran status, or any other characteristic protected by law.

If you require any kind of accommodation during our recruitment process, please let the recruiter from our team know.