Accor Hotels

Accor Hotels

Receptionist - The Hoxton, Lloyd

Role

Receptionist - The Hoxton, Lloyd

Job type

Full-time

Posted

6 hours ago

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Salary

Not disclosed by employer

Job description

What you'll do...

  • You're the first face our guests see, and you have your own way of treating them as individuals, making them feel welcome and their stay special - the Hox way.
  • Deal with the coming and going of guests, making sure all bills are correct and contain no surprises.
  • Work with all our teams to make sure we're always busy, and help our Front Office Manager with any ongoing tasks.
  • Answer phones, sort out requests, give recommendations to the best show to see and the latest pop-up restaurant to try in the area - you're the one-stop-shop for our guests to turn to.
  • Cover the desk around the clock, this means AM, PM and nightshifts.

What we're looking for…

  • Individuals. You’re looking for a place where you can be you; no clones in suits here.
  • Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night.
  • You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience.
  • You’re not precious. We leave our egos at the door and help get shit done.
  • You’re up for doing things differently and trying (almost) everything once.
  • If we got stuck in a lift together, we’d have a good time and share a few laughs.
  • You want to be part of a team that works hard, supports each other and has fun along the way.
  • It's all about attitude for us, someone who enjoys being helpful to others; that person who makes you feel confident they can answer any question and who you'd want to stop and chat to.
  • Previous hotel (or similar) experience is great, but it's not a must-have for us - if you're eager to learn we can teach you what you need to know
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