Manufacturing Quality Manager

Company Description
For over 100 years, BlueScope continues to build on our reputation of quality brands and products, leading technology and a customer-first spirit. Through our global brands, we are one of the largest manufacturers of building solutions in the world. Our diverse, bright and inspired workforce is committed to bettering the communities we serve through breakthrough thinking and innovations. Your goals, ideas and perspective can help shape our future – we look forward to hearing them!   

Quality Manager

Kalama, WA

Welcome to Steelscape.
Our team of 400 people is our strength, and we want our people to be safe, successful and well.

We love what we do. We’re a leading west-coast manufacturer of coated and painted metal for construction providing enduring products, inspiring design options and superior customer experience – building a foundation of strength, beauty and performance within our communities.

We sit alongside our colleagues at ASC Profiles as part of NS BlueScope Coated Products North America (CPNA), a joint venture between BlueScope and Nippon Steel.
Working in close-knit teams, our culture feels like a local business while benefiting from the scale of the group and global organization.

Joining the Steelscape team means you’ll play your part in our ongoing success as we consistently deliver for our customers and strengthen our communities, now and into the future.

Purpose

The Quality Manager provides support and services the site operations. In addition, the Quality Manager and the Quality Systems department services all internal company departments; sales, tech service, logistics, product development and purchasing.  External customer requirements and specifications are also managed by Quality Systems.

The Quality Manager contributes to the corporate Strategic Business Plan by developing and maintaining systems that facilitate the production processes achieved by each of the relevant Key Performance Indicators (KPI’s).  The Quality Manager communicates a clear, cohesive message to site manufacturing personnel focusing on customer satisfaction and process improvement. The incumbent develops, implements, maintains and audits site specific operations requirements of the corporate Quality Management System to ensure all processes and products are in compliance with code, accreditation, certification and customer requirements as well as developing and supporting automation and digital transformation initiatives.

The Quality Manager leads quality improvement initiatives across all sites, supports sales and technical service in product application, product development, and implements continuous systemic improvement. claim investigations and corrective actions.

Duties & Responsibilities

• Develop site work teams, facilitate team meetings, activities, resources, conflicts and overall team development. Act as a coach to remove obstacles to increase team performance and resolve team disputes when necessary.
• Continuously develop, oversee and maintain company infrastructure, practices and systems that support existing product and service quality requirements.
• Lead efforts to resolve quality problems across the organization.
• Manage and facilitate continuous improvement projects through worksite teams.
• Identify cost drivers and institute programs and procedures to reduce costs where applicable.
• Ensure standard practices and procedures for all processes are used in a controlled fashion to produce consistent and stable quality products and services. 
• Develop and provide training on process, product / customer requirements and quality systems tools.

Tools Required

• Microsoft Word, Excel, PowerPoint & Access
• SPC for Excel
• SharePoint
• SAP

Skills & Competencies

• Commitment to Safety
• Leadership
• Management of Change
• Influence Strategies
• Customer Awareness (internal and external)
• Problem Solving
• Knowledge of basic chemistry and metallurgy
• Communication (i.e. Data/routine reports, presentations, technical documentation, training) 
• Teamwork

Education & Experience Qualifications         

Minimum:        

Bachelor of Science or Arts degree in Engineering, Manufacturing or Operations Management or related field

5 years minimum quality systems experience in manufacturing environment

5 years minimum supervisor or manager experience

Preferred:         

Master of Science in Metallurgy/Chemistry/Engineering or MBA

10 years’ Supervisor or manager experience

10 years’ experience in manufacturing setting

Salary Range: The expected pay scale for this role is $143,700.00 - $182,200.00 annually, depending on experience, skill set, and qualifications. In addition to base salary, this position is eligible for a targeted annual bonus of 20%, as well as health and welfare benefits and a 401(k) match, in accordance with BlueScope policies.

Arbitration Notice

Steelscape LLC (and its related BlueScope companies) requires all new hires to sign a Mutual Arbitration Agreement as a condition of employment. This agreement provides that any employment-related disputes between you and the Company will be resolved through final and binding arbitration rather than in court, except where prohibited by law. The agreement also includes a class and collective action waiver, meaning claims must be brought on an individual basis.

Applicants may review a copy of the agreement upon request prior to signing.

Additional Information
The preceding job responsibilities and tasks were designed to indicate the general nature and level of work performed by associates in this job.  It is not designed to contain or be interpreted as a comprehensive inventory of all job duties and responsibilities required of associates assigned to this job.  Associates may be required to perform other duties as assigned.  Additional job competencies, individual goals, and performance measurements are set at the department level.

The benefits are just as rewarding as the work at BlueScope.  To support our goal, we offer a total compensation plan and an outstanding benefits package that includes health insurance, life insurance, short and long term disability, paid time off, and retirement. 

EEO: Employer/M/F/Disabled/Protected Veteran

BlueScope is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status, as a protected veteran, among other things, or status as a qualified individual with disability.