Project Coordinator nex - Support Services

Overview Company Summary MasTec Utility Services delivers critical infrastructure construction and engineering services for power delivery, gas, and water customers, specializing in overhead and underground electric distribution for power delivery systems, gas distribution construction for gas systems, and turnkey solutions for a variety of water, sewer, and civil infrastructure projects. Backed by the strength of decades of experience, unrivaled industry skills, and a deep commitment to core values, MUS delivers safe, innovative, and environmentally responsible services that provide extraordinary value to clients. MasTec Utility Services is a purpose-driven company. Our core values guide our strategy, performance, and culture. We believe in maintaining an environment where team members can make an impact, grow, and thrive. A place where they find meaning and purpose in doing the important work of ensuring communities have the vital energy, light, and communications to prosper. Our culture is inclusive and welcoming. Our teams are empowered with abundant training, tools, and opportunities to follow their curiosity and ambitions. Everyone has an equal chance to advance. Everyone is supported, respected, and challenged to be their best. We’re always looking for talented and dedicated people to join us and love where they work. MasTec Utility Services is a proud subsidiary of MasTec (NYSE: MTZ), a Fortune 500 Company ranked by Energy News-Record as one of the leading contractors in the country. MUS is part of the MasTec Power Delivery segment. We are certified as a minority-controlled company by the National Minority Suppliers Development Council (NMSDC). Our rich diversity of people and ideas makes us a stronger, more innovative organization. Job Summary The Project Coordinator is responsible for managing and supporting operational technology assets and user access for field and office teams. This role involves setting up and troubleshooting tablets, phones, and laptops, auditing and maintaining accurate equipment records, managing device inventories, coordinating IT support requests, and ensuring proper equipment handling for terminated employees. The Project Coordinator acts as a critical liaison to ensure seamless technology operations and effective communication across teams. Responsibilities Job Responsibilities Perform initial setup, configuration, and distribution of tablets, mobile phones, and laptops to employees. Provide technical troubleshooting and support to field and office personnel, ensuring minimal downtime. Conduct routine audits of equipment assignment forms to verify proper documentation and signatures. Maintain and update comprehensive device inventory logs to track asset distribution and usage. Initiate and track IT support tickets related to user access, email accounts, and technical issues. Coordinate and follow up on the return or reassignment of technology equipment from terminated employees. Act as a liaison between end-users and the IT department, facilitating efficient resolution of technology-related concerns. Continuously monitor processes to identify opportunities for operational improvement and propose recommendations to enhance efficiency and effectiveness. Qualifications May require the physical and mental ability to work in a stressful environment to meet deadlines and requirements of the customers and management. Communicates effectively (verbally & in writing) with individuals at all levels, inside and outside the Corporation. Written and verbal communication & advocacy skills consistent with the ability to present results of ongoing projects & research and engage in persuasive written & verbal interaction with all levels of the business unit. Analytical & problem-solving skills consistent with the ability to identify key issues from a broad range of alternatives and recommend optimal solutions for various situations. Ability to develop/coordinate cross functional work groups and projects, yielding optimal outcomes. Ability to apply project planning & implementation and/or continuous improvement principles to affect tangible, positive outcomes. Promotes an atmosphere conducive to the open exchange of new ideas, and alternatives to orthodox approaches. Ability to work in a 'team' and/or 'matrixed' structure, supporting multiple clients. Flexibility & the ability to work with shifting priorities; embrace new/evolving responsibilities. Preferred 2 or more years of experience. Physical Demands and Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copiers, and scanners. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. This position is primarily sedentary, with some filing or lifting required. Must be able to bend and lift and carry up to 50 pounds. Please note this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. The Company reserves the right to revise or change the job duties as the need arises. Management reserves the right to change the description, duties, or work schedules to accommodate individuals with disabilities. Benefits available include Medical, Dental, Vision, Disability and Life insurance, a 401k plan and Employee Stock Purchase plan. MasTec is a publicly traded company MTZ (NYSE). Equal Employment Opportunity: The Company’s policy is not to unlawfully discriminate against any applicant or employee based on race, color, national origin, ethnicity, sex, gender, sexual orientation, religion, marital status, age, disability, genetic information, or any other basis protected by applicable law and EEOC regulations. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Job Responsibilities Perform initial setup, configuration, and distribution of tablets, mobile phones, and laptops to employees. Provide technical troubleshooting and support to field and office personnel, ensuring minimal downtime. Conduct routine audits of equipment assignment forms to verify proper documentation and signatures. Maintain and update comprehensive device inventory logs to track asset distribution and usage. Initiate and track IT support tickets related to user access, email accounts, and technical issues. Coordinate and follow up on the return or reassignment of technology equipment from terminated employees. Act as a liaison between end-users and the IT department, facilitating efficient resolution of technology-related concerns. Continuously monitor processes to identify opportunities for operational improvement and propose recommendations to enhance efficiency and effectiveness. May require the physical and mental ability to work in a stressful environment to meet deadlines and requirements of the customers and management. Communicates effectively (verbally & in writing) with individuals at all levels, inside and outside the Corporation. Written and verbal communication & advocacy skills consistent with the ability to present results of ongoing projects & research and engage in persuasive written & verbal interaction with all levels of the business unit. Analytical & problem-solving skills consistent with the ability to identify key issues from a broad range of alternatives and recommend optimal solutions for various situations. Ability to develop/coordinate cross functional work groups and projects, yielding optimal outcomes. Ability to apply project planning & implementation and/or continuous improvement principles to affect tangible, positive outcomes. Promotes an atmosphere conducive to the open exchange of new ideas, and alternatives to orthodox approaches. Ability to work in a 'team' and/or 'matrixed' structure, supporting multiple clients. Flexibility & the ability to work with shifting priorities; embrace new/evolving responsibilities. Preferred 2 or more years of experience. Physical Demands and Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copiers, and scanners. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. This position is primarily sedentary, with some filing or lifting required. Must be able to bend and lift and carry up to 50 pounds. Please note this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. The Company reserves the right to revise or change the job duties as the need arises. Management reserves the right to change the description, duties, or work schedules to accommodate individuals with disabilities. Benefits available include Medical, Dental, Vision, Disability and Life insurance, a 401k plan and Employee Stock Purchase plan. MasTec is a publicly traded company MTZ (NYSE). Equal Employment Opportunity: The Company’s policy is not to unlawfully discriminate against any applicant or employee based on race, color, national origin, ethnicity, sex, gender, sexual orientation, religion, marital status, age, disability, genetic information, or any other basis protected by applicable law and EEOC regulations. The Company also prohibits harassment of applicants or employees based on any of these protected categories.