Oliver Wyman - Junior Operations Coordinator - 18-month contract - Warsaw

Company:

Oliver Wyman

Description:

Oliver Wyman, a Marsh (NYSE: MRSH) business, is a management consulting firm driven by deep industry insight, bold innovation, and a collaborative approach that cuts through complexity to help organizations navigate their most defining transformative moments.

As a Junior Operations Coordinator you will support day-to-day operational coordination of knowledge services processes, systems and tools. You will play key role in setting up and maintaining project workspaces, primarily using Microsoft Teams and SharePoint. This role is designed as an entry-level position to develop proficiency in operational workflows and SharePoint administration under the guidance of senior team members. It’s focused on hands-on support with workspace setup and user assistance.

This is an 18-month contract and a hybrid role that requires office presence as per local togetherness policies.

Key Responsibilities:

• Set up and configure Teams-based SharePoint project workspaces for new client projects, ensuring appropriate folder structure, permissions, and access rights are in place

• Monitor and respond to incoming requests related to workspace setup, access and usage within agreed service level agreements (24 hours)

• Configuring project workspaces to make them accessible and allow smooth day-to-day project execution

• Support maintenance and housekeeping of project collaboration spaces, including managing permissions and renewal / archiving process as directed

• Track and report on workspace set-up requests to help monitor the adoption and identify recurring issues and improvement opportunities

• Assist in other coordination tasks per supervisor’s instructions

​Qualifications & Skills:

Attributes:

• Eager to learn and develop expertise in Microsoft Teams and SharePoint

• Collaborative team player, comfortable working with peers and multiple stakeholders

• Detail-oriented and organized, able to manage incoming requests and tasks efficiently

• Strong communicator, aiming for 10/10 client service

Skills:

• Business English proficiency

• Basic knowledge of Microsoft Teams and SharePoint Online

• Familiarity with Office 365 applications (Excel, PowerPoint, Word, Outlook, Teams)

• Able to follow instructions and standard operating procedures

• Strong task management and prioritization

What we can offer you:

• Full time job contract for 18 months with an attractive compensation package (including year-end financial bonus)

• Selection of benefits (e.g. private health care, insurance, sport card, lunch card, gift card, saving plan, pension plan)

• Opportunity for professional growth in a stable, global company

• Access to mentoring and training programs

• Inclusive culture with Employee Resources Groups and CSR activities

• Working in diverse and dynamic teams, friendly and flexible workplace that promotes work-life balance

• Fresh fruit, beverages and snacks while working in our modern office near the city center.

Please send us your application in English.

Why join us at Oliver Wyman?

At Oliver Wyman, we lead with heart - we love what we do and have fun while we do it! We also strive for breakthroughs by questioning, seeking diverse perspectives, and finding powerful and sustainable solutions. If you share these values and want to work as one and own our impact at the same time, be brave and achieve the amazing with us!

• We’re individuals who are self-starting, motivated, energetic, entrepreneurial about what we do

• We have the common aspiration to have an impact, leave a legacy and change the world. We have no interest in running a steady-state business. We want to build, grow and shape the environment around us

• We value an environment where every member of Oliver Wyman is encouraged and expected to voice his or her opinion

• We believe that to create a true meritocracy we need to remove artificial barriers to opportunity

• We value people whose lives balance work and non-work activities because we believe they are both more interesting colleagues and are able to make better contributions to the Firm.

• We push ourselves hard to deliver excellence, but we also work to extract the maximum benefit from the flexibility of a project-based business. We provide the ability to take career breaks for personal or family reasons. We fundamentally value each other’s time and are sensitive to how it is used. We are an output not input-based culture, have respect for people’s personal decisions, and believe that one's workload must be sustainable. We seek balance for ourselves and our colleagues.

Marsh and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

Oliver Wyman is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow us on LinkedIn and X. 

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.