Regional HR (Manager to Senior Manager level) - Group Human Resources Supervisory Department (GHRD)

Job Description:

Business Overview

Rakuten Group’s mission is to contribute to society by creating value through innovation and entrepreneurship.

We provide over 70 various services such as online shopping mall “Rakuten Ichiba”, online travel service “Rakuten Travel”, online banking service “Rakuten Bank” and others including pro-sports businesses.

Department Overview

You will be involved in solving various human resource and organizational management issues that we face as our global business expands.

What you will experience in Rakuten HR

• Human Resources Driving Rapid Business Growth

Our company continues to expand rapidly across diverse businesses including e-commerce, fintech, and mobile, driven by unconventional thinking and speed. Supporting this growth is our "Business HR" team, which maximizes the power of people and organizations at the forefront of our operations.

In a rapidly changing business environment, you will quickly formulate and execute HR strategies based on business strategies. You will lead change across a wide range of HR areas, including organizational development, labor management, recruitment, and talent placement, contributing to business growth. One of the most rewarding aspects is the ability to work closely with business leaders and HR Centers of Excellence (CoEs), directly addressing organizational challenges. You'll experience the excitement of business growth firsthand through data-driven strategic planning and a rapid PDCA cycle.

• Supporting a Diverse Workforce

Our strength lies in our ability to generate innovation beyond imagination by leveraging the diverse talents of our people, allowing them to collaborate and capitalize on their unique personalities. With a highly diverse organization in terms of nationality, age, and employment status, we offer one of the best environments in Japan for HR professionals to cultivate a multifaceted perspective.

• Adopting the Latest Technology and Continuously Updating Work Processes

To maintain competitiveness in a rapidly changing market, we are constantly adopting the latest technologies and methods, even in back-office functions like HR, and continuously updating our organization and processes. Therefore, even though we are a large company, not all work processes are necessarily fully established, creating ample opportunities to create new standards with your own hands. In recent years, we have been actively utilizing our own AI technology to improve the efficiency and sophistication of our HR functions.

• Abundant Career Paths

Communication is very active among the HR departments within the Rakuten Group. Regardless of your assigned department, there are abundant opportunities to communicate through various projects and tasks across the entire group. In addition, our internal job posting system (Open Job Information) is comprehensive, providing an environment where you can develop a long-term career path as an HR professional.

Position:

Why We Hire

To bolster our Business HR capabilities in anticipation of significant business growth, we are hiring multiple experienced Business HR professionals.

Position Details

You will work closely with the business unit in charge and understand the business and market to achieve its goals in terms of human resources, organization, and culture. As a strategic partner, you will act as a consultant on HR/organizational/cultural issues and propose integrated solutions and work with the business to resolve them.

• Operation and improvement of HR systems such as recruitment, development, evaluation, placement, and compensation.
• Planning and execution of measures to improve employee engagement.
• Consulting on organizational development and human resource development.
• Cooperation with group HR, introduction and promotion of group policies.
• Other general HR and labor-related tasks.

Work Environment

You will be assigned to one of the following organizations based on your experience and organizational needs.

In all cases, you will be affiliated with Rakuten Group, Inc.

• Global Ad Division (approx. 40 employees)
• Ad & Media Company (approx. 550 employees)
• Operation Division (approx. 1,200 employees)
• Rakuten Mobile, Inc. (approx. 1,000 employees)
• Rakuten Symphony, Inc. (approx. 300 employees)

Mandatory Qualifications:

• 8+ years of experience as an HR professional.
• Broad experience as a Regional HR or experience in two or more of the following areas: HR system planning, labor relations, compensation, performance evaluation, recruitment, training, and general HR operations.
• Experience in people management.
• Native Japanese language proficiency.

Desired Qualifications:

• Ability to excel as a player-manager.
• Experience in a business company with 500 or more employees.
• English: Ability to obtain a TOEIC score of 800 within 2 years (business level proficiency preferred).

The ideal candidate will

• Demonstrated high communication, negotiation, and leadership skills.
• Ability to think and act autonomously and adapt flexibly to change.
• Ability to engage stakeholders and promote collaboration to drive tasks forward.
• Capable of working in a fast-paced environment and dealing with ambiguity.

Others Information: 

Additional location information

• Office presence required
• Rakuten Crimson House, 1-14-1 Tamagawa, Setagaya-ku, Tokyo, Japan

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Languages:English (Overall - 3 - Advanced), Japanese (Overall - 4 - Fluent)