EN - Housekeeping Attendant

Housekeeping Attendant

You are at the heart of the hotel!
As a Housekeeping Attendant at ibis Birmingham Bordesley Circus, you will take ownership of guest rooms and public areas, ensuring our guests enjoy a clean, comfortable and welcoming environment. You will play a vital role in creating a positive and memorable stay for every guest.

What’s in it for you:

• Flexible casual hours to support work‑life balance
• Employee discounts
• Salary up to £12.75 per hour 

What you will be doing:

• Clean and service all assigned guest rooms and public areas to required brand standards
• Replenish amenities, linen and housekeeping supplies
• Respond promptly and politely to guest requests
• Take responsibility for guest privacy and belongings while delivering excellent service
• Report maintenance issues, damages or lost property to supervisors
• Assist with laundry duties, including washing, folding and distribution of linen

Qualifications and Skills:

• Strong attention to detail with pride in maintaining high cleanliness standards
• Good time management skills and the ability to work efficiently to deadlines
• Physical capability to stand, move, bend and lift throughout shifts
• Two years' previous housekeeping or cleaning experience preferred 
• Good communication skills and ability to work well within a team

Your experience and skills include:
Warm and caring personality; previous housekeeping experience is an asset
Ability to anticipate and focus attention on guest needs, being professional and welcoming
Excellent organizational skills and time management