Executive Housekeeper

**Key Responsibilities**

• Direct and manage all Housekeeping operations, including Rooms, Public Areas, Laundry, and Uniform services
• Enforce strict compliance with brand standards, hygiene protocols, and established quality benchmarks
• Maintain guest satisfaction standards through rigorous cleanliness protocols and punctual service delivery
• Oversee departmental manpower planning, scheduling, and productivity metrics
• Monitor and control departmental budget, expenses, and inventory management (linen, chemicals, supplies)
• Establish and enforce standard operating procedures (SOPs) and safety regulations across all operations
• Conduct systematic inspections, audits, and quality assurance checks
• Supervise, train, and manage the Housekeeping team to ensure consistent performance and accountability
• Coordinate with Front Office, Engineering, and other departments to maintain operational continuity
• Address guest feedback and service concerns with professionalism and documented resolution

 

• Bachelor's degree in Hospitality Management or related field (required)
• Minimum 5–8 years of progressive Housekeeping experience, with no less than 2–3 years in a supervisory or leadership capacity
• Demonstrated expertise in hotel housekeeping operations, systems, and industry standards
• Documented evidence of success in team leadership, cost control, and quality management
• Advanced communication, problem-solving, and organizational capabilities
• Proven ability to perform effectively in demanding, high-pressure operational environments
• Proficiency in MS Office and hotel management systems (e.g., Opera, HotSOS, or equivalent platforms)

 

What is in it for you;

• Competitive compensation package
• Company discounts in room rates and F&B outlets
• Free meal, free shuttle, free uniform
• Life and accident insurance and HMO benefit