People & Culture Manager

At Novotel London Tower Bridge, people are at the heart of everything we do. We are looking for an experienced People & Culture Manager to lead the hotel’s People & Culture agenda and help bring our values and culture to life.

Reporting directly to the General Manager, this is a senior leadership role that partners closely with the leadership team to create an engaging, inclusive and high‑performing workplace aligned with Novotel and Accor standards.

Key Responsibilities

• Act as a trusted People & Culture advisor to leaders and team members across the hotel
• Lead recruitment, onboarding and induction, ensuring a welcoming and engaging employee experience
• Drive talent development, learning and succession planning, supporting internal growth and career progression
• Shape and embed the hotel’s culture, values and wellbeing initiatives
• Deliver monthly well‑being actions to support team engagement and retention
• Ensure accurate payroll administration in line with legal and Accor requirements
• Support performance management, employee relations and policy application

• CIPD qualified (or working towards)
• Strong HR / People & Culture background, ideally within hospitality or a service‑driven environment
• Confident working with UK employment law and HR best practice
• Excellent communication skills with the ability to influence at all levels
• Passionate about people, culture and creating great place to work

Eligibility:
You must have the right to work in the UK.

Benefits:

• Benefit from a free one- or two-day break in another Accor property in the UK each year. 
• Employee discounted rates in Accor Hotels worldwide. 
• Excellent training and development opportunities within the hotel and throughout Accor worldwide. 
• Complimentary meals on duty. 
• Cycle to Work Scheme.
• Further discounts in Accor properties worldwide, brands include Fairmont, Raffles, Sofitel, Pullman, MGallery, Novotel, Mercure and Ibis.