Phones Implementation Specialist, Contract

About this Role: As a contract PetDesk Phones Implementation Specialist, you will support PetDesk’s VoIP phone systems. You will provide your technical expertise and problem-solving skills to deliver exceptional customer service to the company’s clients. By leveraging customer data, PetDesk Phones improves communications (calls, chats, and appointments). It streamlines the staff workflow through practice management software integrated with the VoIP telephone system. This is a 100% remote contract position based in Mexico, El Salvador, Guatemala, Honduras, Uruguay, Colombia, Brazil, Chile, or Argentina. This position is a 6-month contract to start, with the possibility of extension. Contractors will assist customers across North America. Fluency in English (both written and spoken) is required for this role. To apply for the role, please submit your resume in English that highlights your qualifications. This role will provide coverage to our customers Monday through Friday. Contractors must provide their equipment (laptop, monitors, keyboard, mouse, etc.), stable internet connectivity, and dedicated workstations.