Senior AI Backend Engineer

You’ll join AI Engines – the team building the backend “brain” of AI Agents in Text App. These aren’t your average scripted bots. Our AI Agents understand context, communicate naturally, and take meaningful actions: from digging through the Knowledge Hub to answer customer queries, to guiding human agents, or triggering automations in third-party tools via Copilot. To make this happen, we need to design highly scalable backend systems capable of handling millions of conversations daily. We build the APIs, develop the reasoning layers, and continuously push the boundaries of what our agents can actually do.