Customer Service Representative

Job Summary:
The Customer Service Representative assists customers by answering inquiries, resolving issues, and ensuring a positive service experience. Ideal for someone patient, friendly, and dedicated to helping others.

Responsibilities:

• Provide accurate information about products or services

• Troubleshoot issues and offer solutions

• Document customer interactions

• Follow up on pending requests

• Maintain service quality standards

• Strong communication and problem-solving skills

• Positive and customer-focused attitude

• Ability to work in a fast-paced environment

• Basic computer and typing skills

• Customer service experience is a plus, but not required

• Competitive salary range ($52,000–$56,000 per year).

• Opportunities for professional growth and advancement within the agency.

• Supportive environment that values creativity, innovation, and continuous development.

• Collaborative culture with exposure to diverse branding projects.

• Full-time position with structured training and ongoing mentorship.