Client Executive

Introduction At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. Overview At Gallagher, we help businesses grow, communities thrive, and people prosper. As a Client Executive, you’ll play a key role in leading client accounts and delivering exceptional service. You’ll act as a strategic relationship manager, guiding clients through complex self-funded accounts and ensuring their needs are met with innovative solutions. Join a collaborative team where your leadership skills and business insight will make a lasting impact. How you'll make an impact In this role, you’ll lead client accounts, ensuring seamless service delivery and cultivating strong relationships. You’ll manage complex self-funded accounts, oversee annual strategies, and provide solutions tailored to client needs. By leveraging Gallagher’s resources and tools, you’ll enhance efficiency and deliver high-quality client outcomes. You’ll also mentor new hires and team members, fostering a culture of growth and collaboration. Here’s what you’ll do: Build and maintain strong client relationships, acting as a strategic liaison. Lead the employee benefits Client Service Cycle to ensure a seamless renewal process with a 95% retention target. Share market expertise with clients and keep them informed of compliance-related issues. Mentor and guide team members, supporting their professional development. Use Gallagher’s tools and resources to maximize productivity and quality. About You A bachelor’s degree with 5+ years of client service or claims management experience, or a high school diploma/GED with 10+ years of relevant experience. Appropriate licensing and the ability to travel up to 25% of the time. Proficiency in Microsoft Office and the ability to use technology to improve productivity. Strong written and verbal communication skills to build professional relationships. A collaborative mindset and the ability to manage multiple priorities effectively. Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Medical/dental/vision plans, which start from day one! Life and accident insurance 401(K) and Roth options Tax-advantaged accounts (HSA, FSA) Educational expense reimbursement Paid parental leave Other benefits include: Digital mental health services (Talkspace) Flexible work hours (availability varies by office and job function) Training programs Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing Charitable matching gift program And more... **The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process. We value inclusion and diversity Click Here to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business. In this role, you’ll lead client accounts, ensuring seamless service delivery and cultivating strong relationships. You’ll manage complex self-funded accounts, oversee annual strategies, and provide solutions tailored to client needs. By leveraging Gallagher’s resources and tools, you’ll enhance efficiency and deliver high-quality client outcomes. You’ll also mentor new hires and team members, fostering a culture of growth and collaboration. Here’s what you’ll do: Build and maintain strong client relationships, acting as a strategic liaison. Lead the employee benefits Client Service Cycle to ensure a seamless renewal process with a 95% retention target. Share market expertise with clients and keep them informed of compliance-related issues. Mentor and guide team members, supporting their professional development. Use Gallagher’s tools and resources to maximize productivity and quality. A bachelor’s degree with 5+ years of client service or claims management experience, or a high school diploma/GED with 10+ years of relevant experience. Appropriate licensing and the ability to travel up to 25% of the time. Proficiency in Microsoft Office and the ability to use technology to improve productivity. Strong written and verbal communication skills to build professional relationships. A collaborative mindset and the ability to manage multiple priorities effectively.