Unit Clerk, Preadmission Clinic - Royal Columbian Hospital

Salary The salary range for this position is CAD $30.03 - $30.03 / hour Job Summary Royal Columbian Hospital Royal Columbian Hospital is conveniently located adjacent to the Sapperton SkyTrain station on the Expo Line1. This makes it easily accessible by public transit for both patients and staff. Join us on an exciting project and make history. The Royal Columbian Hospital Redevelopment Project (RCHRP) is a multi-year, multi-phase project to increase the hospital's capacity, beds, and services. Read more here RCHRP Phase Two New Westminster New Westminster is known for its stunning waterfront views along the Fraser River, located on the north side of the Fraser River bordering several municipalities in each direction (Burnaby, Coquitlam, Surrey, and Delta), making it the centre of the Greater Vancouver region. Experience the exceptional benefits of working with us including: Comprehensive, 100% Employer-Paid Benefits: Enjoy peace of mind with full coverage. Generous Vacation Time: eligible employees can earn up to four weeks of vacation to recharge and relax. Benefit Portability: Seamlessly transfer your benefits from another HEABC employer. Immediate Pension Enrollment: Secure your future with a defined municipal pension plan from day one. Maternity Top-Up: Receive an 87% top-up during maternity leave. TransLink Pass Subsidy: Save on commuting costs with a 50% subsidy on TransLink passes Additional employee discounts and perks available *Eligibility based on employment status Detailed Overview The Unit Clerk performs duties within the preadmission clinic such as transcribing and processing physician orders, arranging patient tests, scheduling and booking appointments related to scheduled surgeries (e.g. anesthetic clinic, laboratory), acting as a communication link between the clinic and other departments/doctor's offices/hospitals, and performing clerical, data entry and receptionist duties. Responsibilities Coordinates preadmission bookings by scheduling and booking appointments for departments such as: Anesthetic Clinic, Physio, Dietary, Lab, Diagnostic Imaging and Language Services. Receives appointment requests, makes follow-up appointments, adjusts arrangements and assigns to the appropriate time, date and location. Acts as a communication link for the clinic by contacting other departments/hospitals. Contacts appropriate areas such as doctor's office, Laboratory, O.R. Booking to confirm appointments. Verifies patient information and informs patients as to pre-operative testing and instruction. Prioritizes, processes, coordinates and transcribes physician orders and performs necessary follow up action. Performs receptionist duties such as receiving and directing clients and visitors, answering the telephone, receiving/relaying messages, answering routine inquiries or referring calls as appropriate; informs appropriate staff of patient arrival. Provides clerical service such as ordering supplies, photocopying, sending and receiving faxed correspondence, keyboarding and word processing; receives, sorts and distributes incoming mail. Prepares outgoing mail for distribution. Sets up, maintains, completes and files patient charts by performing duties such as preparing labels, assembling and addressographing new charts, checking charts for completion, attaching documents and forwarding to Health Records as required. Maintains departmental filing system. Maintains timekeeping and other staff related records by completing daily sign-in sheets, transcribing rotation hours by copying information onto required forms and/or entering information into the computer according to established procedures. Compiles and tabulates statistical data as requested. Performs other related duties as assigned. Qualifications Education and Experience Grade 12, medical terminology and graduation from an approved Nursing Unit Clerk program plus one (1) year of recent, related experience or an equivalent combination of education, training and experience. Skills and Abilities Ability to keyboard at 40 w.p.m. Ability to communicate effectively both verbally and in writing. Ability to deal with others effectively. Ability to operate related equipment. Ability to organize work. Physical ability to carry out the duties of the position. About Fraser Health Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region. People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 50,000+ staff, medical staff and volunteers. We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner. Together, we are the heart of health care. Instagram | Facebook | LinkedIn | X | Indeed | Glassdoor IMPORTANT: Recruitment scam warning Please be on alert for recruitment scams. We are aware of several scams targeting individuals by falsely claiming to represent Fraser Health. Always take precautions when sharing personal details with unverified sources. Please note that we will never ask for money or payment, nor ask you to download or install an app at any point during our recruitment process. Coordinates preadmission bookings by scheduling and booking appointments for departments such as: Anesthetic Clinic, Physio, Dietary, Lab, Diagnostic Imaging and Language Services. Receives appointment requests, makes follow-up appointments, adjusts arrangements and assigns to the appropriate time, date and location. Acts as a communication link for the clinic by contacting other departments/hospitals. Contacts appropriate areas such as doctor's office, Laboratory, O.R. Booking to confirm appointments. Verifies patient information and informs patients as to pre-operative testing and instruction. Prioritizes, processes, coordinates and transcribes physician orders and performs necessary follow up action. Performs receptionist duties such as receiving and directing clients and visitors, answering the telephone, receiving/relaying messages, answering routine inquiries or referring calls as appropriate; informs appropriate staff of patient arrival. Provides clerical service such as ordering supplies, photocopying, sending and receiving faxed correspondence, keyboarding and word processing; receives, sorts and distributes incoming mail. Prepares outgoing mail for distribution. Sets up, maintains, completes and files patient charts by performing duties such as preparing labels, assembling and addressographing new charts, checking charts for completion, attaching documents and forwarding to Health Records as required. Maintains departmental filing system. Maintains timekeeping and other staff related records by completing daily sign-in sheets, transcribing rotation hours by copying information onto required forms and/or entering information into the computer according to established procedures. Compiles and tabulates statistical data as requested. Performs other related duties as assigned. Education and Experience Grade 12, medical terminology and graduation from an approved Nursing Unit Clerk program plus one (1) year of recent, related experience or an equivalent combination of education, training and experience. Skills and Abilities Ability to keyboard at 40 w.p.m. Ability to communicate effectively both verbally and in writing. Ability to deal with others effectively. Ability to operate related equipment. Ability to organize work. Physical ability to carry out the duties of the position.