Case Manager Trainee

The St. Johns County Family Integrity Program’s mission is to work in partnership with the State of Florida and the local community to develop, implement and manage a highly effective, strength-based community-based system of care for abused and neglected children and their families.  The Family Integrity Program provides Dependency Case Management, Family Preservation, Outreach, Foster Care Licensing, Adoption and Independent Living Services for youth aging out of foster care.

Employees work in a team environment across the various programs with a consistent focus on child safety, child well-being and permanency.

The ideal Case Manager candidate must possess St. Johns County’s core values of Dedication, Openness, Adaptability, Visionary, Fiscal Responsibility, Integrity, and Humility and must work well in a collaborative team environment.

ESSENTIAL RESPONSIBILITIES

• Performs case management duties in support of clients in assigned programs.

• Provides referrals to local resources.

• Maintains and prepares complete and accurate case records and reports. Participates in supervisory review of cases through periodic conferences. Collaborates with the care team to develop and recommend appropriate plans of service.

• Reviews standard operating procedures to determine the best method to provide services to clients.

• Assists clients by coordinating transportation to needed services.

• Conducts home, school and work visits.

• Completes telephone contacts with clients, service providers, and investigators. Collaborates with other service providers and safety monitors to ensure the health and welfare of children in care.

• Documents client contacts.

• Completes home visits to ensure compliance with policies and procedures.

• Transports Foster children to appointments as needed.

• Maintains travel logs.

• Prepares judicial reviews and other administrative reports for the courts.

• Attends required training.

• Responds to after-hours emergencies.

• Maintains a full-time presence on the job.

• Performs other duties as assigned.

ESSENTIAL REQUIREMENTS

• High School diploma or GED equivalent and four (4) years of law enforcement experience or active military service (honorably discharged or status that current service reflects serving honorably); OR an associate degree or 60+ credit hours from an accredited college or university and two years of professional work experience or two years of law enforcement experience or active military service; OR a bachelor’s degree from an accredited college or university.

• Experience sufficient to thoroughly understand the major duties of the position, a required one (1) to three (3) years of experience or service in the social services field.

• Must maintain certification by the State of Florida as a Child Welfare Professional. May be hired as a Case Manager Trainee and placed at a Pay Grade 15 and must obtain certification within twelve (12) months from date of hire.

• Must possess and maintain a valid Florida driver’s license and any other endorsements necessary to legally operate vehicles used while assigned to this position.

• Must possess good interpersonal and communication skills to serve others.

• Must be able to comprehend, speak and write the English language.

• Must be able to operate a computer.

ESSENTIAL SKILLS

• Knowledge of relevant federal, state, local and program regulations and requirements.

• Knowledge of case management principles.

• Knowledge of available community resources.

• Knowledge of computers and job-related software programs.

• Skill in planning, organizing, directing and coordinating the work of personnel.

• Skill in the analysis of problems and the development and implementation of solutions.

• Skill in the preparation of clear and precise administrative reports.

• Skill in oral and written communication.

ENVIRONMENTAL DEMANDS

• Working Conditions may include some exposure to environmental changes (e.g., outdoor weather and/or field conditions, warehouses, garages, etc.), extreme noises, odors, heights and/or dust.

• Physical Activity may include sitting, walking, lifting heavy objects up to 25lbs, kneeling, crouching, reaching, or standing.