Conference & Events Manager

We are looking for an experienced Conference & Events Manager to lead the planning, coordination, and delivery of conferences, meetings, and events within our hotel. This role is key to ensuring exceptional guest experiences, strong commercial outcomes, and seamless event execution.

• Take ownership of the end‑to‑end delivery of conferences, meetings, and banqueting events
• Drive event planning and execution through clear and accurate Banquet Event Orders (BEOs)
• Partner with Sales, Kitchen, Engineering, Front Office, and Housekeeping to ensure smooth operations
• Lead, motivate, and develop the conferencing and Food & Beverage service team
• Consistently deliver an exceptional guest experience, maintaining high service and presentation standards
• Proactively manage guest feedback and resolve issues in a professional, timely manner
• Oversee rosters, staffing levels, and labour costs to meet budgeted targets
• Ensure financial accuracy across billing, cash handling, and reporting
• Champion compliance with health, safety, food safety, and emergency procedures
• Live and breathe Accor and Pullman brand values and sustainability commitments

• Minimum 2–3 years’ experience in conference, banqueting, or events management within a hotel or hospitality environment
• Proven experience leading teams in a Food & Beverage or events setting
• Demonstrated experience managing operations, staffing, and service delivery for conferences and banquets
• Strong understanding of food & beverage service standards, event operations, and guest experience
• Experience working with budgets, labour costs, and financial targets
• Sound knowledge of health & safety, food safety, and emergency procedures
• High level of written and verbal communication skills
• Legal right to work in New Zealand
• Ability to work a rotating roster, including weekends, public holidays, and evenings/nights, as required

Why join Pullman Auckland? 

Our People+ Culture

We are, who we serve

We hire for personality, train for skill.
A personality that reflects our brand character and embodies, the progressive, inclusive, optimistic,
and multi-hyphen spirit of our muse.

• We seek opportunities
• We connect with meaning
• We make a positive impact

We also believe in rewarding your achievements with a range of exciting employee benefits and programs.
Just to name a few:

• Your loyalty card entitles you to discounted Hotel stays, food and beverage rates and Spa treatments worldwide
• Daily staff meals provided
• Ongoing reward and recognition incentives
• Opportunities for further development and worldwide career progression within Accor