Dispatcher

As an AIM Dispatcher, you will be responsible for providing a high level of customer service to all accounts while scheduling company drivers to service customers. This is a fast-paced, dynamic environment that requires the ability to problem solve and will provide the chance for learning every day. 

What you're responsible for: 

• Distributing and coordinating customer service calls. 
• Communicating between scale operators, yard operations and drivers. 
• Directing trucks and providing detailed feedback to scale on quality of material. 
• Monitoring driver hours within provincial compliance regulations. 
• Tracking incoming and outgoing orders 
• Planning efficient routes based on customer pickup requests
• Ensuring safe operation processes and procedures are followed

To join our team:

• You have 2+ years of fleet dispatching experience.
• You are proficient in Microsoft Office (Excel, Word).
• You have strong customer service skills with a high level of professionalism.
• You are able to work independently and maintain strong attention to detail.
• You are comfortable performing in a fast-paced, high-pressure environment while multitasking.
• You have knowledge of MTO regulations, border crossing procedures and documentation, and truck/trailer combinations.

What we offer! 

• A competitive wage, vacation, benefits and a RRSP matching program 
• Annual AIM tuition scholarship program up to $8,500 per eligible dependents 
• The tools and support needed to be successful in your career and professional development 
• A dynamic & rewarding work environment that is also a lot of fun! 

 

This role offers a competitive compensation package with an annual salary range of CAD $60,000–70,000.