Executive Assistant – Far East Marketing

The Executive Assistant – Far East Marketing delivers distinguished administrative excellence to the Senior Vice President of the Far East Marketing division, ensuring the seamless operation of their respective teams and serving as a refined liaison for departmental coordination and strategic administrative initiatives.

Essential Job Duties & Responsibilities

• Delivers comprehensive administrative excellence to the Far East Marketing Department, orchestrating sophisticated office procedures and maintaining exemplary workflow while remaining responsive to the nuanced needs of departmental operations.
• Cultivates refined professional relationships with staff, exercising the highest level of discretion and integrity when handling confidential and sensitive materials.
• Prepares polished spreadsheets, presentations, correspondence, and compiles comprehensive reports synthesizing information from multiple sources for strategic project assignments.
• Manages executive communications with distinguished professionalism and precision, ensuring timely and appropriate routing of all correspondence.
• Resolves guest concerns with exceptional grace and elevated customer service standards, ensuring detailed and accurate incident documentation reaches appropriate staff.
• Orchestrates sophisticated meeting arrangements and coordinates reservations, data management, and guest requests through company systems with meticulous attention to detail.
• Curates scheduling excellence for Casino Host and Casino Marketing Specialists teams, providing comprehensive systems training and seamless onboarding of new Casino Marketing Team Members.
• Curates departmental resources, maintains training materials, and remains informed of enterprise-wide initiatives through continuous professional development.
• Manages multiple strategic priorities simultaneously to meet deadlines in a dynamic, high-caliber settings while supporting Independent Agent, and Far East Marketing Administration programs.
• Executes strategic initiatives, anticipates sophisticated administrative needs, ensures timely follow-up, and fulfills additional responsibilities as directed by department leadership.

Essential Qualifications

• High school diploma or equivalent credential
• Advanced education or specialized training in luxury hospitality, premium marketing, or executive administration is highly valued
• Minimum of three (3) years of distinguished experience in an executive administrative support, preferably within luxury hospitality, premium gaming, or high-caliber customer service environments

Language Proficiency

• Fluency in Chinese (Mandarin and/or Cantonese) and English languages is essential 
  Demonstrated excellence in reading, analyzing, and interpreting sophisticated business documents, including policy manuals, strategic correspondence, and executive communications. Exceptional ability to engage in nuanced dialogue with distinguished clientele and colleagues. Mastery in composing refined written correspondence and presenting information with eloquence in both individual and group settings

Licensing, Certifications, and Professional Requirements

• Minimum age of twenty-one years
• Valid Nevada Gaming License and Alcohol Awareness Certification required prior to appointment

Core Competencies

• Exemplary customer service acumen with sophisticated communication skills and refined interpersonal presence
• Exceptional capacity for independent judgment and real-time decision-making to elevate guest experiences
• Meticulous organizational abilities, self-directed work ethic, and unwavering attention to detail
• Polished interpersonal finesse with the ability to inspire confidence and authenticity in all guest and colleague interactions
• Superior time management capabilities with demonstrated proficiency in managing multiple sophisticated priorities concurrently
• Advanced proficiency in Microsoft 365 Suite, including Teams, Outlook, Word, Excel, and PowerPoint
• Self-motivated professional with the capacity to work autonomously, strategically prioritize responsibilities, and manage time with precision in a dynamic, high-caliber environment
• Commitment to maintaining an impeccable, polished professional appearance at all times
• Flexibility and adaptability to varied scheduling requirements, including weekends, evenings, and holidays
• Full-time position with no supervisory responsibilities

Additional Considerations

This position description outlines the primary expectations and responsibilities inherent to this role. Additional duties and responsibilities may be assigned at the discretion of department leadership

Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws confidential according to EEO guidelines.