Customer Technical Manager

About the Role

We are looking for a highly skilled Customer Technical Manager to serve as the primary ASEAN focal point for technical interface and innovation strategy with key OEM customers. You will collaborate closely with cross‑functional XC stakeholders to drive business growth and develop new opportunities—especially with non‑JOEM customers in the ASEAN region.

Key Responsibilities

• Act as the main technical contact for OEM customers in Thailand and ASEAN.
• Define customer technical strategy and analyze new model roadmaps to ensure the right product fit for XC solutions.
• Create and develop new business opportunities, especially with non‑ JOEM customers.
• Support acquisition and GTM teams to win new projects, including technical presentations in BAR meetings.
• Build and maintain strong relationships with Engineering, Product Planning, and Procurement teams at OEMs across ASEAN.

What We’re Looking For

Qualifications

• Bachelor’s degree in Electrical Engineering or other strong technical background.
• Strong technical understanding of product portfolios and customer needs.
• Successful track record in new business development or project acquisition.
• Excellent communication in English; Japanese is a significant plus.
• Experience in automotive or technology industries, ideally in customer‑facing technical roles.

Core Competencies

• Strong customer relationship management and project quality management skills.
• Negotiation and cross‑functional collaboration.
• Result‑oriented, proactive, “can‑do” attitude with an entrepreneurial mindset.

Why Join Us?

• Opportunity to lead the technical interface for major ASEAN OEMs.
• Regional exposure with high strategic impact.
• Chance to drive innovation and shape product strategy for future mobility.

A dynamic work environment, we offer a comprehensive benefits package that includes a 5-day work week, transportation, health and life insurance, uniform, provident fund, and access to home loans through the Government Housing Bank.We are looking for an individual who is committed to excellence and eager to contribute to the team’s success.