Revenue Cycle Manager

Join Silverado Home Office in Irvine, a memory care innovator ranked in the top 10 nationwide by Fortune Magazine Best Workplaces in Aging Services™. Since 1997, Silverado has delivered exceptional care to individuals with neurodegenerative conditions. We’re a certified Great Place to Work® and proud to offer competitive pay, benefits, and growth opportunities.

We’re hiring a Revenue Cycle Manager - a hands-on, people-focused leader who will oversee billing and collections operations while driving efficiency, compliance, and performance across hospice revenue cycle functions.

Be a leader with a memory care innovator!

You’re an organized and adaptable revenue cycle professional who thrives in a fast-paced healthcare environment. You balance operational oversight with team development, understand payer requirements, and are passionate about optimizing billing and collections processes

What You’ll Be Doing:

• Oversee billing and collections operations to ensure accuracy, efficiency, and regulatory compliance
• Manage the full claims lifecycle from submission through resolution, including configuration for timely payment
• Monitor denial trends, assign follow-up resources, identify root causes, and drive corrective actions to prevent recurrence
• Prepare and analyze key revenue cycle reports and metrics to support performance optimization and decision-making
• Support month-end close activities, including reporting and account reconciliation
• Leverage data and insights to improve team performance and overall revenue cycle outcomes
• Stay current on industry trends, tools, and best practices to enhance operational efficiency
• Supervise, onboard, train, and develop revenue cycle staff; create job aids and workflow tools as needed
• Organize, delegate, and evaluate team responsibilities to ensure consistent performance
• Partner effectively with internal and external stakeholders to resolve issues and drive results
• Ensure revenue cycle operations align with organizational goals, policies, and Silverado’s mission and values
• Maintain strong knowledge of Medicare, Medicaid, and commercial payer requirements
• Perform other related duties as assigned

Qualifications

• Bachelor’s degree in Finance, Business Administration, or a related field (required)
  Master’s degree preferred
• 2–5 years of experience in billing and collections; hospice experience strongly preferred
• Solid understanding of Medicare, Medicaid, and commercial insurance billing
• Prior experience with EMR systems; WellSky experience preferred but not required
• Strong organizational and prioritization skills with the ability to manage competing deadlines
• Proven ability to supervise and lead administrative and professional staff
• Excellent interpersonal and communication skills
• Proficiency in Microsoft Word, Excel, and Outlook

Why Choose Silverado Home Office in Irvine?

• Fortune Magazine Best Workplaces in Aging Services list
• Certified as a Great Place to Work®
• Strong internal mobility

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