Accor Hotels
Island Host - Russian Speaking
Company
Role
Island Host - Russian Speaking
Location
Job type
Full-time
Posted
2 months ago
Salary
Job description
Welcome and assist guests upon arrival and throughout their stay, ensuring a warm and personalized
experience.Support guest arrival, in-villa check-in, and departure processes in a professional manner.
Handle guest inquiries, special requests, and concerns promptly and efficiently.
Coordinate closely with Housekeeping and F&B Service, and other departments to deliver seamless
service.Maintain accurate guest profiles and preferences to enhance guest satisfaction and loyalty.
Promote resort facilities, services, and experiences to guests in a culturally appropriate manner
Minimum 2 years’ experience in a similar guest-facing role within an international luxury brand;
Maldives experience is an advantage.Fluent in Russian; proficiency in English is mandatory.
Strong communication, interpersonal, and problem-solving skills.
High attention to detail with the ability to manage multiple guest requests in a fast-paced
environment.Strong cultural awareness and ability to engage with guests from diverse backgrounds.
Professional, well-groomed appearance with a positive and service-oriented attitude


